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Order Allocation & Open Order Coordinator

$75k - $90k

Enchant Accessories

Order Allocation & Open Order Coordinator

Position Type: Full-Time / Onsite

Salary Range: $75,000$90,000

Job Department: Soft Home Division/ Pillows

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Order Allocation & Open Order Coordinator will be responsible for managing inventory allocation, tracking open orders, and coordinating with internal teams and warehouses to ensure timely and accurate order fulfillment.

  • Allocate available inventory to customer orders using AIMS.
  • Manage open orders, including reviewing inventory availability, delivery dates, and order status.
  • Coordinate with warehouses to confirm inventory availability and shipment status.
  • Identify shortages, delays, and allocation issues, and work with the appropriate teams to resolve them.
  • Work with sales teams to understand customer priorities and shipping requirements.
  • Coordinate with purchasing to track incoming inventory and update expected delivery dates.
  • Maintain accurate order records and prepare allocation and open order reports.
  • Communicate order changes, shipment updates, and potential fulfillment issues to the appropriate teams.
  • Perform related duties as assigned

COMPETENCIES

  • Strong organizational skills with exceptional attention to detail and accuracy.
  • Ability to multitask, prioritize responsibilities, and manage competing deadlines.
  • Proficient in Microsoft Office Suite, particularly Excel and Outlook.
  • Experience with AIMS or similar inventory and order management systems preferred.
  • Strong analytical and problem-solving skills to identify and resolve order discrepancies.
  • Excellent written and verbal communication skills.
  • Ability to work independently and collaboratively with sales, purchasing, and warehouse teams.
  • Strong follow-through and ability to work in a fast-paced environment.
  • Understanding of wholesale operations, inventory allocation, and order fulfillment processes.

EDUCATION AND EXPERIENCE

4+ years of experience in order allocation, open order management, inventory control, or wholesale operations preferred.

Vacancy posted 2 days ago
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