Banquet Captain NF-02
Department of the Army
Event Banquet Manager
Under the direction of the Hotel Director, Sales, oversees the management and performance of event banquet staff. Responsibilities include delegating duties to staff, set-up and completion of event. At times will serve as event manager on duty.
Assist with proper scheduling, labor control, linen control, and payment postings. When required, will function as Server, Food Runner, Cashier, or Bartender as needed. Accountable for event props/materials and management of department equipment.
Responsible for the actions of the banquet staff and their performance on and off the event floor. Monitors any inappropriate staff actions or lack of service and takes immediate action to correct; reports incidents to supervisor.
Responsible for adhering to departmental Standard Operating Procedures and resort policies. Recommends improvements concerning procedures, services, products, and revenue enhancement.
May be cross-trained to assist Convention Services Manager in event set-up and audio-visual technologies. Other duties as assigned.
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