Business Systems Analyst III

Business Systems Analyst IIIAn IT Business Analyst is a key role within our client's IT organization, serving as the connective tissue between business stakeholders and the technical teams that build and maintain the organization's applications and systems. This position is responsible for understanding how the business works today, uncovering what it needs next, and translating that into clear, actionable requirements and user stories that drive development and quality assurance. This role is indispensable to an organization that depends on accurate requirements, sound system analysis, and disciplined delivery to keep its operations efficient and its technology investments aligned with business outcomes.Key ResponsibilitiesPartner with business stakeholders and end users to understand current workflows, pain points, and objectives, and identify opportunities to improve processes, efficiency, and productivity.Facilitate workshops, interviews, and working sessions to elicit, document, and prioritize business and functional requirements.Perform system and process analysis, assessing how existing applications and workflows operate and evaluating the impact of proposed changes.Write clear user stories with well-defined acceptance criteria and maintain a groomed, prioritized backlog.Maintain traceability from business need to requirement to user story to test case, producing artifacts such as process diagrams and data mappings.Serve as the go-to resource for the development team throughout the build, clarifying requirements and answering questions.Collaborate with the QA team to define test scenarios, review test cases, support user acceptance testing (UAT), and help triage defects.Keep stakeholders informed on progress, decisions, and trade-offs, and support the rollout of new functionality.Required QualificationsBachelor's degree in business, information systems, computer science, or a related field of study.7-10 years of experience as a Business Analyst in a related field, preferably supporting enterprise applications and Agile delivery teams. Demonstrated experience gathering requirements, performing system analysis, and writing user stories.Experience using AI tools such as Claude to support analysis, research, and data analysis.Preferred QualificationsStrong understanding of system analysis, application workflows, and data relationships.Experience creating process flows, data mappings, and functional documentation.Familiarity with REST APIs, integrations, and tools such as Postman.Knowledge of testing methodologies and User Acceptance Testing processes.Experience with reporting and analytical tools such as Excel, Power BI, or Tableau.Tools & TechnologyRequirements and Backlog Management: Jira, ConfluenceProcess and Diagramming Tools: Lucidchart, Microsoft Visio, MiroCollaboration Tools: Microsoft Teams, Outlook, SharePointReporting and Analytics: Microsoft Excel, Power BI, TableauTesting and QA Support Tools: TestRail or Jira-based test managementAPI and Integration Tools: PostmanEverforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.