Lead DSP

Lead Direct Support Professional

At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team. When you join our team, you'll receive:

• Competitive salary and comprehensive benefits package
• Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and Vision Coverage to complement your health plan
• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness Program, including access to mental health resources
• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable Medical, Dental, and Vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee Assistance Program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

We are seeking a Lead Direct Support Professional who enjoys being a compassionate leader. The Lead Direct Support Professional will provide individualized and quality services to members with disabilities in group home. They will also follow and teach using service plans, teaching/performing daily living skills, leisure skill and planning community involvement activities. Present necessary information at staff meetings and acts as a liaison for family concerns, as needed.

Key Responsibilities

• Assist members with daily living activities (hygiene, meals, mobility, etc.)
• Transport members and assist with appointments
• Maintain a clean, safe, and structured environment
• Mentor, train, and support DSP staff
• Act as a liaison for families and team communication
• Help resolve challenges and support program operations
• Ensure accurate and timely completion of documentation (service plans, logs, reports, etc.)

Qualifications

• High school diploma or GED required
• At least 1 year of experience in direct care, behavioral health, or disabilities field
• Strong leadership, mentoring, and communication skills
• Ability to problem-solve and remain calm in crisis situations
• Experience with documentation and care coordination preferred
• Valid AZ driver's license & acceptable driving record (if required)
• Ability to pass background checks, drug screen, and obtain Fingerprint Clearance Card
• Bilingual (English/Spanish) preferred

Physical Requirements

• Ability to lift/assist (50+ lbs., team lift)
• Frequent standing, bending, and movement
• Ability to assist with transfers and mobility support

Copa Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristic protected by law. Pre-employment criminal background and drug testing are required. EOE.