Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2026 and currently lead a growing team of four. Before becoming a State Farm agent, I worked in manufacturing and reached a point where I wanted my career to have a greater impact. I was drawn to agency ownership because of the opportunity to help people, serve families, and make a positive difference in the community around me.

Being involved locally is important to me, and our agency looks for opportunities to support and stay connected with the community we serve.
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Our agency offers a Simple IRA retirement plan, paid time off and vacation, licensing reimbursement, and paid holidays. We also offer a schedule with no evenings or weekends, along with free snacks and coffee in the office. One of the biggest advantages of joining our agency is the opportunity to learn from a highly experienced team. Our team members are willing to teach and support one another, and we provide access to a variety of training platforms and resources to help people continue developing their skills.

I’m looking for a go-getter who wants more than just a job - someone eager to take on responsibility, develop as a leader, and step into greater opportunities as the agency grows. If you’re motivated to learn, willing to take initiative, and excited about growing alongside a newer agency with an experienced team behind you, we’d love to meet you.

ROLE DESCRIPTION:
Joe Hartman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.