Leasing Consultant/Customer Service

Job Description

Job Description

Now Hiring: Leasing Consultant - if you come with strong Customer Service experience we will train you!!

Are you outgoing, organized, and love helping people find their next home? Join our team as a Leasing Consultant and be the friendly face of the community. You will drive leasing, build strong resident relationships, and support daily operations.

What You’ll Do

Leasing and Sales ????✨
• Greet prospective residents and guide them through the leasing process.
• Conduct tours and highlight features and benefits of each apartment.
• Practice the ABCs, Always Be Closing.
• Follow up with prospects and track all calls and visits.
• Process applications, collect deposits, and prepare lease paperwork.
• Ensure apartments are ready for move in day.

Resident Experience ????????
• Respond to calls, questions, and concerns with professionalism.
• Coordinate service requests with maintenance and follow up with residents.
• Support renewals and encourage referrals.
• Help plan and host resident events.

Marketing and Outreach ????????
• Participate in outreach marketing and community events.
• Shop competitors and monitor advertising results.
• Assist with signage, flyers, and promotions.

Administrative Support ????????
• Enter leases and data accurately in Yardi.
• Follow company procedures.
• Support the Property Manager as needed.

What You Bring

• Positive attitude and strong communication skills.
• Comfort with Microsoft Office and property management software.
• Ability to work evenings, weekends, and holidays as needed.
• Professional appearance and customer focused mindset.

If you enjoy connecting with people, staying organized, and working on a team that takes pride in their community, this role is for you.

Extra Pay, The Fun Stuff
Monthly Lease Bonuses

Eligible for monthly property bonuses.
Eligible for year end bonus.

The Good Stuff, Your Benefits you are eligible for ????
Medical, dental, and vision benefits

Employer paid life insurance

Short term disability, and long term disability.
Accident and hospital insurance.
401K.
Vacation and sick time, company paid holidays, about 23 paid days off in your first year.

LPM doesn’t just accept differences — we support it and we’re proud of our diversity for the benefit of our team members and our communities. LPM is proud to be an equal opportunity workplace and is an affirmative action employer.

If you are interested and would like more information on this position, please see the PDF attached.

Lighthouse Property Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.