Outside Sales Representative - SemiTorr Group

Job Description

Job Description

SemiTorr Group, Inc. is a leading sales and distribution company for gas and fluid handling systems and components supporting the High Purity, Sanitary and Industrial markets. Our family of products includes process equipment, pumps, tubing, hoses, fittings, valves, filtration and instrumentation.

SemiTorr is a Subsidiary of FloWorks USA LP, which is a privately held company located in Houston, Texas.

Job Information

The primary duty of this role is making sales and obtaining orders through regular in-person customer engagement away from FloWorks facilities. The Outside Sales Representative is responsible for promoting and selling FloWorks services to meet sales targets and generate revenue. Responds to customer needs and requirements with the appropriate FloWorks service. Maintains a high-level of customer service with existing customers and leverages relationships to expand business. Develops relationships with new clients by prospecting and responding to business development leads. Monitors and reviews customer sales activity and makes adjustments to processes and strategies as needed. Develop new prospects and interacts with existing customers to increase sales utilizing knowledge of core customers and FloWorks product line. Responsible to profitably grow sales to achieve yearly sales goals as a sales consultant for current core industries and emerging industries and markets; responsible for prospecting for new accounts, retaining existing accounts, and increasing opportunities with existing customer.

Key Responsibilities

• Conducts on-site customer visits with new and existing customers. Manages sales volume with an existing group of customers, prospects successfully to expand the customer base
• Forecasts, prospects, and bids for new business to include customers, markets, and additional service opportunities
• Maintains existing and builds new customer partnerships. Develops and sustains sales relationships with key decision makers and influencers on all levels of an organization
• Shares market and competitor information with all applicable channels within the organization; establishes relationships and working partnerships
• Partners with customers, vendors, Credit, and A/R to quickly resolve customer service issues
• Identifies customer products needs and coordinates execution of orders
• May conduct negotiations with suppliers, vendors and manufacturers
• Assists in training or mentoring of associates

Role – Specific Technical Addendum (when Applicable)

This section applies to Outside Sales roles supporting specialized technical markets such as Semiconductor, Cleanroom, or Advanced Manufacturing environments.

• Manage assigned sales territory supporting semiconductor fabrication facilities and related technical customers
• Conduct on-site customer visits within cleanroom and controlled manufacturing environments, as required
• Call on equipment engineers, process engineers, and technical decision makers to promote FloWorks products and engineered solutions
• Develop and maintain a working knowledge of customer manufacturing processes, equipment, and operational requirements
• Apply technical understanding of customer environments to identify product and service opportunities aligned with FloWorks offerings
• Maintain accurate opportunity, project, and pipeline tracking within CRM systems for complex or extended sales cycles

Qualifications:

• Point of sales (POS) system or consultative selling/solution selling experience is required
• Knowledge of customer business needs
• Knowledge in FloWorks product line and core customers
• Typically requires BS/BA in related discipline. Generally, 2-5 years of experience in related field; certification is required in some areas OR MS/MA and generally 2-4 years of experience in related field

Preferred Qualifications (Role-Specific)

• Experience selling into technical or manufacturing environments
• Semiconductor, cleanroom, or advanced manufacturing sales experience (when applicable)
• Experience selling engineered solutions, capital equipment, or complex industrial products

Physical Demands

• Frequently required to stand
• Frequently required to walk
• Continually required to sit
• Continually required to utilize hand and finger dexterity
• Occasionally balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• Continually utilize visual acuity to read technical information and/or use a keyboard
• Occasionally required to lift/push/carry items up to 25 pounds
• Occasionally work near moving mechanical parts
• Occasionally exposure to outside weather conditions
• Occasionally loud noise (examples: shop tool noises, electric motors, moving mechanical equipment)

Work Environment

This role operates in a professional office environment with flexibility for hybrid work. Standard office equipment such as computers, phones, and printers are used. Occasional visits to warehouses or operational sites may be required.

The Perks of Working Here

FloWorks offers a competitive benefits package designed to support your health, financial well-being, and work-life balance. Highlights include:

• Medical, Dental & Vision Insurance with multiple plan options
• Company-paid Life and Disability Insurance
• 401(k) with company match
• Health Savings & Flexible Spending Accounts
• Supplemental coverage (Accident, Critical Illness, Hospital Indemnity)
• Employee Assistance Program (includes 3 free counseling sessions)
• Identity Theft Protection at discounted rates

This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources.

FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status. Committed to fostering a culture where every individual is valued and empowered to contribute to shared success.

FloWorks participates in the US Government’s E-Verify program.