Applied Learning Manager Denver, CO, United States

As an Applied Learning Manager at Guild, you will lead strategic programs and workstreams that bring Guild’s Applied Learning offering to life for employer partners through the Navigator product experience. You will translate employer workforce needs and desired outcomes into learner and administrator experiences that deliver a strong ROI and outcomes for Guild. Location: Hybrid role based in our Denver, CO office. You’ll be on site three days a week and relocation assistance is available for qualified candidates interested in moving to Denver. Key Responsibilities Customer Needs Translation & Partner Relationships Work directly with employer partners to manage their Applied Learning programs, translate their needs into learner experiences (milestones, tasks) and administrator experiences (reporting, workflows); understand employer processes deeply (e.g., clinical placements, hiring workflows, compliance requirements) Serve as the primary owner of relevant employer relationships for Applied Learning, leading review cycles of milestones and tasks, incorporating modifications, and securing approvals Conduct research on target roles as necessary to inform content design and ensure Applied Learning offerings deliver on their promised value Earn external partner trust and increase their satisfaction through partnership support, surfacing key insights, and executing on initiatives that make Guild a valuable partner Ongoing Content & Configuration Iteration Maintain and update content and configuration requirements on an ongoing basis as programs evolve or new information is surfaced; iterate rapidly based on employer feedback Monitor performance to drive outcomes of Navigator programs to surface critical insights for EPS Account Managers and own improvements in line with Employer Expectations Playbook Development & Team Best Practices Maintain the playbook for customer needs translation and configuration by documenting processes, templates, and best practices so this approach can scale beyond direct involvement Drive team-wide best practices and tools for content and configuration work; identify and lead opportunities to improve the quality, consistency, and efficiency of the team’s work Coach and develop team members on the team, providing regular feedback on work quality, model strong partner engagement practices, support career development conversations, and contribute to team onboarding Product Development & Tool Iteration Serve as the key power user of Navigator’s internal configuration tool, providing critical feedback to Product and Engineering on usability, functionality, and feature priorities Identify pain points, propose improvements, and help shape the roadmap for tooling Partner closely with Product to translate operational needs into product requirements Synthesize patterns across the portfolio and generate strategic recommendations for internal enablement, process improvements, and product or offering evolution; represent Applied Learning in cross‑functional strategic conversations Strategic Project Leadership Support Director in setting and leading team priorities, ways of working, and driving strategic projects to ensure high‑quality delivery of Applied Learning cross‑functionally Own implementation of strategic initiatives that support the growth and scalability of Applied Learning, expand AL offerings, and promote AL awareness Qualifications Strong relationship builder who can own relationships from employer stakeholders to internal support specialists and learners Strong communicator , able to deliver simplicity on the other side of complexity, with excellent writing and content design skills Experience across content development, product operations, and customer implementation Can get smart quickly on new‑to‑you topics, from healthcare career pathways to payment system configurations Deeply well‑versed in education technology, learning experience design, or workforce development programs Excited about a zero‑to‑something environment that is fast‑paced and iterative, with an "all hands on deck" and "no task too small" culture Ready to wear many different hats— from strategic content architecture to tactical system configuration Sets an example for others on quality, attention to detail, efficiency, and execution Adaptable, thriving in ambiguity and capable of juggling competing priorities Unrelenting growth mindset, with eagerness and ability to learn and teach new things Strong attention to detail, systems thinking, and technical aptitude for working in admin tools Heavy user of AI and excited to develop AI‑focused scaling processes as a core part of the role Preferred Deeply well‑versed in education technology, learning experience design, or workforce development programs Interested in evolving toward Product Management or Design, eager to build skills in user research, product strategy, and tool development by working at the intersection of operations and product Some familiarity with the industries where the Navigator product operates (healthcare, distribution, fulfillment, manufacturing, or workforce redeployment programs) Compensation Competitive total compensation package, including a base salary of $100,000 – $125,000 plus variable (bonus) compensation eligibility and stock options. Compensation offered will be based on a combination of factors such as experience, competencies, and internal equity. Benefits Health care options through Collective Health and Kaiser (CA & CO) 401(k) plan Vacation policy Paid sick leave Family‑friendly benefits, including parental leave and short‑term and long‑term disability, life insurance, fertility and caregiving benefits Well‑rounded wellness benefits, including mental health resources and financial wellbeing support services Education benefits and tuition assistance for future development and growth Equal Opportunity Employer Guild is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let our recruiter know. #J-18808-Ljbffr Guild