Medical Practice Patient Representative - Gastroenterology, Norwalk, CT

Medical Practice Patient Representative - Gastroenterology, Norwalk, CT

Provides clerical and administrative support and coordinates the patient care activities for medical practice.

Responsibilities:

• Greets and welcomes patients upon arrival and communicates pleasantly and effectively.
• Ensures accuracy of patient's information, including demographics and insurance.
• Answers phones, routes call, takes messages, and assures accurate communication both verbally and via the EMR system
• Registers, verifies, and schedules patient appointments, testing, and referrals.
• Schedules and reschedules appointments according to office protocols
• Monitor applications and manage worklists as applicable.
• Collects co-pays and reconciles money for deposit.
• Obtains and coordinates record retrieval for new and established patients.
• Performs intake and processing of medical records and other documentation where applicable.
• Fulfills all compliance responsibilities related to the position.
• Maintains and models the organization values.
• Demonstrates regular, dependable, and predictable attendance.
• Performs other duties as required.

Other Information:

Ability to travel between practices as needed.

Education Required: High School Diploma/GED or equivalent 1 year customer related experience required Preferred: 1+ years of healthcare experience

Salary Range: $18.13 - $34.50 Hourly

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