Customer Support Specialist (Fully Remote)
Oddin.gg
New York, NY
- Remote job
Act as the dedicated point of contact for global B2B clients during live trading events, delivering clear, evidence-backed updates under time pressure. Investigate live data using back-office tools like Grafana, Freya, and JSON payloads to verify market states and resolve settlement disputes. Manage live incident responses and coordinate with Trading, Product, Risk, and Customer Success teams for seamless escalations. #J-18808-Ljbffr Oddin.gg
Vacancy posted 3 days ago
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