Business Office Associate

Job Title: Settlement Clerk
Company: Easterns Automotive Group

Location: DC, Baltimore Metro Areas

Easterns Automotive Group is on the lookout for a meticulous and reliable Settlement Clerk to be a pivotal part of our expanding team. As a renowned multi-location certified pre-owned automotive retailer, we prioritize offering unparalleled customer service experiences. We're passionate about being the first choice for vehicle transactions in the DC and Baltimore metro areas, and our mission is centered on ensuring efficiency, trustworthiness, and unmatched value in our services.

CDK DMS experience preferred.

Benefits:

At Easterns Automotive Group, we acknowledge the pivotal role our employees play in our success. We are committed to their professional growth and personal well-being. When you become a part of our team, you can avail:

• 401(k) Retirement Plan: Secure your future with our employer-contributed 401(k) plan.
• Comprehensive Health & Dental Insurance: We care for you and your family's health, offering comprehensive health and dental insurance.
• 40 Hour Work Week: We promote work-life harmony, ensuring you have a consistent and balanced work schedule.
• Opportunities for Growth: Our vast network means there's always room for professional advancement.
• Employee Discounts: We appreciate your commitment with special discounts on vehicles and services.

Responsibilities:

As a Settlement Clerk, your key responsibilities include:

• Efficiently printing, signing, and elucidating Retail Installment Contracts along with aftermarket warranties and products.
• Analyzing, evaluating, and understanding company policies and procedures to ensure departmental compliance.
• Establishing and nurturing positive relationships with teammates to achieve shared objectives.
• Responding promptly and appropriately to all corporate emails.
• Utilizing Microsoft Office Suite, especially Word, Excel, and Outlook, to update and maintain daily logs.
• Applying a practical understanding to execute instructions and manage tasks. Addressing problems with effective problem-solving capabilities.
• Keeping up a professional demeanor and maintaining an organized work environment.

Qualifications:

The ideal candidate should:

• Exhibit excellent customer service skills, showcasing the capacity to address multiple customer inquiries and issues with professionalism and courtesy.
• Operate effectively both independently, with minimal supervision, and as part of a team.
• Grasp the essence of time management.
• Have a proficiency in Microsoft Office Suite, especially in Word, Excel, and Outlook.
• Demonstrate strong analytical skills and attention to detail.
• Have effective problem-solving capabilities.
• Maintain a professional appearance.

If you are a self-starter with a keen interest in the automotive sector and possess a commitment to excellence, Easterns Automotive Group invites you to be a part of our journey in redefining automotive transactions. We look forward to adding your expertise to our dedicated team!