Senior Technical Support Engineer, SaaS & Cloud Ops
Axon US Corp
Axon, based in New York, is looking for a Technical Support Engineer (Tier 2+) to enhance the Axon 911 platform. This role entails troubleshooting technical issues, collaborating with cross-functional teams, and ensuring operational excellence in a hybrid work setting. Candidates should have at least 5 years of experience in technical support roles and a strong understanding of networking and cloud computing technologies. This vital position contributes to emergency response efforts and enhances customer experience. #J-18808-Ljbffr
- ...Prepared is looking for a Technical Support Engineer (Tier 2+) to join the Axon 911 platform team in New York City. In this hybrid role, you'll... ...teams to ensure operational excellence and reliability of our SaaS infrastructure. Responsibilities include troubleshooting...Senior
- ...A cybersecurity startup is seeking a Technical Support Engineer to elevate customer operations and provide high-level technical support. This role... ...3+ years of experience in technical support within a SaaS or high-tech environment. The engineer will serve as the top...SeniorRemote work
- ...Cooperative is looking for a highly analytical Senior Accountant to enhance its finance... ...cycle accounting, financial reporting, and supporting month-end closes. The ideal candidate has... ...+ years of experience, preferably within SaaS or technology sectors. This position requires...SeniorRemote work
- ...projects, standardizing methodologies, and managing client relationships. Ideal candidates will have a Bachelor's degree and at least three years of experience in SaaS or healthcare technology, alongside strong project management and communication skills. #J-18808-Ljbffr...SeniorRemote work
- ...collaborate with customers to ensure successful product adoption. Ideal candidates will possess over 5 years in sales, particularly in SaaS tech, and exceptional presentation skills. This position also entails travelling to customer sites and achieving sales targets...Senior
- ...A leading cybersecurity firm is seeking a Senior DevOps Engineer to enhance their Azure-based SaaS platform. The role involves scaling and securing infrastructure, developing CI/CD pipelines, and ensuring compliance. Candidates should have extensive experience in DevOps...SeniorRemote work
- ...who will lead the design of scalable and secure SaaS products. This senior role emphasizes expertise in cloud technologies and successful deployment. The ideal... ...will collaborate with product management, guide engineering teams, and ensure compliance with industry standards...SeniorRemote work
- ...National Debt Relief is looking for a Senior ML Ops Engineer to evolve and scale their enterprise machine learning platform. This role involves designing cloud-native architecture, improving model deployment, and maintaining ML infrastructure. The ideal candidate will...Senior
- NASCO is seeking a Senior Cloud Architect to design and manage its AWS cloud environment. This role involves ensuring security, scalability... ...candidate will have strong experience in AWS cloud architecture, SaaS solutions, and compliance frameworks. Responsibilities include...SeniorRemote job
- ...Jobright.ai is looking for a Senior Software Engineer to be part of a new onshore engineering team in... ...remote role involves designing scalable SaaS applications and utilizing AI tools to... ...position requires expertise in building APIs and cloud-native solutions. #J-18808-Ljbffr...SeniorRemote work
- ...A tech company in the United States seeks a Senior Full Stack Developer to enhance its SaaS offerings. Responsibilities include implementing functionality and engaging in quality assurance processes. Ideal candidates will possess a BS degree and 3+ years of software development...SeniorRemote workFlexible hours
$115k - $150k
...technology company is seeking a passionate Senior Full-Stack Software Engineer to join their remote-friendly team.... ...designing and developing a scalable SaaS ecommerce platform that contributes... ...background in Angular, Python, and cloud technologies. A competitive salary range...SeniorRemote work- ...FIX Flyer, a rapidly growing FinTech company in the United States, is seeking a Senior Full Stack Engineer. This remote role involves leading a team to enhance their SaaS-based trading platform. Responsibilities include coding, managing testing processes, and mentoring...SeniorRemote work
- ...TryApplyNow is seeking a Senior Principal Scientist in Tech Ops specializing in CMC Science. This role is a key position that provides advanced scientific expertise and leads complex technical activities to support product lifecycle management. As a recognized expert within...Senior
- ...fintech and cybersecurity company in New York, is seeking a Technical Support Specialist. In this role, you will be the first point of contact... ...4+ years in technical or customer support in fintech or B2B SaaS, strong troubleshooting skills, and excellent communication...Senior
- CommandLink, a leader in SaaS solutions, is looking for a Senior Software Engineer to enhance its platform. In this role, you will design and maintain Go services and APIs, leading architecture discussions to balance speed with maintainability. With over 5 years of experience...SeniorFlexible hours
$67k - $132k
...MongoDB is seeking a Senior Accountant based in New York City, NY, to join their Revenue team in a hybrid role. This new position is vital for supporting complex revenue operations and product initiatives. Candidates should have at least a Bachelor's degree in Accounting...Senior$91.46k - $137.27k
...simpler experiences. You in? Why would you love this job? As a Technical Support Engineer, you will be responsible for helping customers by... ...technologies by supporting Redis Enterprise running on the top Cloud Platforms and in the top container orchestration platforms....SeniorLocal areaRemote workWorldwide- Sasha Sidel Coaching is looking for a Lead Java Software Engineer to join their growing SaaS team. This hands-on technical lead role is crucial for designing and deploying innovative cloud-based software for prominent Energy organizations. Candidates should have over 8...SeniorRemote jobWork at office
- ...DoubleVerify is seeking a Senior Client Support Analyst to join their New York team. In this role, you'll resolve complex technical issues for our Publisher Client Services team while... ...+ years in technical client support or SaaS, is an Excel power user, and possesses...Senior
- Regsurance Consulting Llp is looking for a Senior Full-Stack Web Developer for its PaxHub SaaS product focused on packaging compliance. This full-time position allows work-from-home flexibility. The ideal candidate will have 3+ years of experience and expertise in React...SeniorRemote jobFull timeImmediate startWork from home
- ...provider in the United States is seeking an experienced Senior Fullstack Software Engineer. This remote position involves collaborating with a talented... ...team to design and build innovative features for their SaaS platform. Ideal candidates should have 5-8 years of experience...SeniorRemote work
- ...Grant Street Group is seeking a Senior Technical Business Analyst to support our software for public sector clients. This remote role requires 5+ years in technical business analysis, particularly in a SaaS context. The successful candidate will excel at problem-solving...SeniorRemote work
- ...Socure is looking for a Technical Support Engineer in New York, NY, focused on delivering exceptional customer service and technical solutions.... ...The ideal candidate has a Bachelor's degree, over 3 years of SaaS technical support experience, and strong SQL skills. Proficiency...Full timeMonday to Friday
- TryApplyNow is seeking a Senior Principal Scientist for Tech Ops in Pennsylvania to lead complex technical activities and provide scientific expertise in recombinant product development. This role requires a PhD and 8-12 years of experience in biopharmaceutical manufacturing...Senior
$56.9k - $105.7k
...Censis is seeking a Technical Support Engineer to troubleshoot and close tier II support tickets. This role involves technical troubleshooting,... ...qualifications include customer support experience and proficiency in SaaS tools like Zendesk and SalesForce. The salary range for...- ...Sift is seeking a Senior Account Operations Manager to manage a portfolio of customer accounts as the primary commercial point of contact. This role emphasizes account ownership throughout the quote-to-cash process, ensuring timely renewals and customer satisfaction....Senior
- An innovative tech company is seeking a Technical Support Engineer to deliver exceptional user support. This remote role requires strong problem-... ...skills and 3+ years of experience in Technical Support for B2B SaaS platforms. You will ensure customer satisfaction by...Remote job
$80k - $100k
Verana Health is seeking a Technical Support Engineer to join their NYC team. In this hybrid position, you'll leverage your technical expertise to... ...qualifications include 2+ years of support experience in a SaaS environment, proficiency in web technologies such as...- ...Delaware, is seeking a Senior Principal Software Developer... ...the development of a SaaS platform incorporating... ...role demands strong technical leadership, enabling the... ...architecture of high-performance cloud-native applications.... ...experience in software engineering and 3 years in...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Technical Support Engineer, SaaS & Cloud Ops. Be the first to apply!
- system support engineer New York, NY
- l1 technical support engineer New York, NY
- lead support engineer New York, NY
- software technical support engineer New York, NY
- senior application support engineer New York, NY
- application support developer New York, NY
- lab support engineer New York, NY
- IT network engineer New York, NY
- IT data engineer New York, NY
- application support engineer New York, NY

