Account Manager - Sales Contact Centre

Founded in 2016, Rhombus is on a mission to make the world a safer place with our centralized platform that combines intelligent cameras, sensors, and AI analytics to help organizations improve safety and operations at scale. We have a solid product-market fit, customers love us, and our solution makes a profound impact and difference in the world. Rhombus was created by industry veterans and is also backed by incredible investors who believe in transforming the world of physical security with enterprise-grade technology that's accessible to any organization. Here at Rhombus, everyone plays a critical role in achieving our mission to make the world safer with simple, smart, and powerful physical security solutions. As a member of the Enterprise Sales team, this individual will collaborate closely with Channel, Solutions Engineering, Product, Solutions Architects, and Leadership. As an Enterprise Account Executive, you will lead Rhombus' push into enterprise new logo strategically significant organizations in North America. There will be expansion opportunities, but the focus for this individual is to hunt new logos, growing Rhombus' footprint in the enterprise space. You will own the full sales cycle - from building your own pipeline to closing some of the largest companies in all major non-SLED verticals, exclusively through Rhombus' channel partner network. Own and develop a Central enterprise account territory, build a robust, self-sourced pipeline through strategic outbound prospecting, executive referrals, industry events, and leveraging our channel partner ecosystem. Lead the full sales cycle end-to-end: discovery, needs assessment, solution design, demonstration, business case, proposal, negotiation, and close on deals that routinely span multiple stakeholders and extended timelines Build and maintain executive relationships with key buyers and influencers at the VP and C-levels, presenting to senior leadership within corporate and global enterprise accounts Apply MEDDPICC rigorously to qualify opportunities, advance pipeline, and forecast accurately, using it as a deal-driving tool, not just a CRM field Drive all business exclusively through Rhombus's channel partner network - build and maintain co-sell relationships with key enterprise-capable partners in your territory, co-creating joint account plans and outbound motions. Segment and prioritize your territory (A/B/C account tiering) and execute a differentiated outreach strategy for each tier that’s fully personalized and multi-threaded for Tier A accounts, scalable and use-case-driven for Tier B and C Maintain rigorous CRM hygiene in Salesforce, ensuring every account has a current stage, close date, proactive next step, and MEDDPICC criteria updated in real time Collaborate with Solutions Engineers to deliver tailored technical demonstrations and proof-of-concepts scoped to each account's environment Provide consistent, accurate pipeline and forecast reporting to sales leadership, ensuring your number is visible and trusted Contribute to building and scaling the enterprise sales motion - share deal insights, improve playbooks, and raise the bar for the team 3-5+ years of B2B enterprise sales experience, with a consistent record of exceeding quota and winning new business within organizations of 2,000+ employees ~ Demonstrated success independently sourcing and closing $100K+ ARR enterprise opportunities involving multiple stakeholders and extended sales cycles ~3+ years of experience selling through resellers and channel partners, including joint account planning and co-selling ~ Proven ability to navigate complex buying processes involving executive stakeholders, procurement, legal, security, and IT ~ Practical proficiency with MEDDPICC or a comparable enterprise sales methodology, including disciplined pipeline management and forecasting ~ A self-sufficient, accountable approach to territory development, pipeline generation, and execution in a fast-moving environment ~ Willingness to travel up to 50% for customer meetings, partner engagements, industry events, and team gatherings This is a remote position open to candidates based in the U.Travel Candidates must be available for up to 50% travel to partner and customer sites across North America / Central region as required. Additional forms of compensation, depending on the role, include uncapped commission, sales incentives, discretionary bonuses, and equity in the company. Individual pay is determined based on the candidate's primary work/hiring location and additional factors, such as skills and experience, and relevant education, certifications, or training. Competitive Salary & Equity Options Flexible Schedule & Paid-Time Off Excellent Healthcare Coverage Generous Family Leave Policy WFH & Workspace Supplies Dog-Friendly Office & Pet Insurance We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We actively promote diversity, equity, and inclusion in our hiring practices and throughout our organization. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. If you would like more information about how your data is processed, please contact us. #