Screening Receptionist, Early Phase Clinical Research - Daytona Beach, FL
Fortrea
As one of the largest Clinical Research Organizations in the world, we have four Early Phase Clinical Research Units in the UK and US. Each site does provide 24/7 rotating coverage.
We are currently seeking a Screening Receptionist, to support the day-to-day administration of medical screening sessions, with a strong focus on participant check-in/check-out, and data accuracy.
This is a full-time, office-based position in Daytona Beach, FL.
If you join us, you will work with some of the worlds leading pharmaceutical, biotechnology, and medical device companies in a vital stage of clinical development: establishing the safety, tolerability and pharmacokinetics of a new drug.
WHAT YOU WILL DO
You will be responsible for the organization of volunteers attending medical screening sessions. The role involves all aspects of the Screening Reception Function.
Other key responsibilities:
Manage participant check-in and check-out processes, ensuring a smooth and professional experience
Perform quality checks (QCs) on documentation and screening files
Prepare, organize, and file participant charts and screening paperwork
Maintain accurate and up-to-date records in internal databases
Ensure all required forms, consent documents, and GP reports are complete and compliant
Provide front-desk reception support while maintaining confidentiality and professionalism
Keep the screening area organized and well-maintained
Accurately track attendance and support administrative reporting
Assist with general administrative duties as needed
YOU NEED TO BRING...
High School Diploma or equivalent.
Fortrea may consider relevant and equivalent experience in lieu of educational requirements.
Previous administrative or reception experience preferred.
Strong attention to detail and accuracy in data entry and documentation.
Excellent organizational and time management skills.
Professional, customer-focused approach with strong interpersonal skills.
Ability to manage multiple tasks in a fast-paced environment.
Previous medical office / clinic experience is ideal, but not a must.
Fortrea is actively seeking motivated problem-solvers and creative thinkers who share our passion for overcoming barriers in clinical trials. Our unwavering commitment is to revolutionize the development process, ensuring the swift delivery of life-changing ideas and therapies to patients in need. Join our exceptional team and embrace a collaborative workspace where personal growth is nurtured, enabling you to make a meaningful global impact.
Work Environment:
Work is performed in a laboratory and/or a clinical environment with exposure to electrical office equipment.
Occasional drives to site locations, occasional domestic travel.
Exposure to biological fluids.
Personal protective equipment required such as protective eyewear, garments, and gloves.
Physical Requirements:
Ability to work in an upright and /or stationary position for 6-8 hours per day.
Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists to operate lab equipment.
Occasional crouching, stooping, with frequent bending and twisting of upper body and neck.
Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.
Regular and consistent attendance.
Varied hours may be required.
The important thing for us is you are comfortable working in an environment that is:
Fast paced : where no deviations from the study protocol are allowed, and not meeting a timeline for even few minutes will create a quality issue.
Changing priorities constantly asking you to prioritize and adapt on the spot.
Teamwork and people skills are essential for the study to run smoothly.
Technology based . We collect our data directly into an electronic environment.
What do you get?
Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including but not limited to:
Medical, Dental, Vision, Life, STD/LTD (multiple insurance carriers)
401(K)
Paid time off (PTO)
Employee recognition awards
Multiple ERG's (employee resource groups)
Learn more about our EEO & Accommodations request here .
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