Customer Support Representative

Job Description

Job Description

Our client in Broomall is seeking a Customer   Support Representative to join their team!

Job Details for Customer Support Representative :

• Monday-Friday 830am-5pm
• $22/HR
• Casual Dress Code
• Healthcare benefits after 30 days
• Paid weekly

Job Responsibilities for Customer Support Representative:

• Ability to answer phones in a clear, friendly and professional manner
• Assist with customer requests – Speciality Parts Research, Parts Availability, Order Processing, etc.
• Generating purchase orders; processing payments and credits
• Providing follow up and tracking upon request
• Follow-up with customers/vendors via email/phone to ensure they are happy with the services being offered

Job Requirements for Customer Support Representative :

• High School Diploma or equivalent required
• Previous experience in a customer service environment
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong interpersonal and communication skills
• Ability to troubleshoot or deescalate situations
• Excellent organizational skills, strong attention to detail, and ability to multitask

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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