Remote Licensing Administration Associate

Remote Licensing Administration Associate

The Remote Licensing Administration Associate maintains and updates licensing records in agency systems, ensuring data accuracy, completeness, and compliance with state licensing regulations. This role responds to internal and external inquiries regarding licensing requirements, application status, and eligibility. The position reviews license applications and supporting documentation to assess compliance, resolves discrepancies, and completes required follow-ups. The representative also prepares routine and ad hoc reports related to licensing activity, productivity, and compliance metrics. This role requires adherence to agency procedures, system workflows, confidentiality, and ethical standards. The ideal candidate demonstrates strong attention to detail, time management, and problem-solving skills, can manage a high-volume workload, meet monthly productivity and accuracy targets, and contribute to continuous improvement within the licensing function. Location: Kansas City, MO preferred or fully remote for the right individual with all work from home equipment provided.

Job Responsibilities:

• Review licensing eligibility, gather and verify required documentation, accurately complete licensing forms, and ensure compliance with state insurance and licensing regulations.
• Manage licensing activities for assigned regions (typically 310 states), including resident and non-resident transactions, renewals, and address or demographic updates.
• Update and maintain producer license records in agency or licensing management systems, tracking renewals, expirations, and status changes.
• Respond to internal and external inquiries via email, service tickets, and phone regarding licensing requirements, procedures, and application or renewal status.
• Prepare routine reports and documentation related to licensing activity, compliance, and operational metrics.
• Prioritize multiple requests, maintain accurate and auditable records, and manage deadlines in a high-volume administrative environment.
• Meet or exceed productivity and quality targets while demonstrating attention to detail, follow-through, and accountability.
• Participate in onboarding and ongoing training, collaborate with team members, and adhere to confidentiality, ethical standards, and internal procedures

Required Skills & Qualifications:

• Ability to support insurance producer licensing operations, including renewals, eligibility review, and compliance-driven tasks.
• Experience managing work through emails, service tickets, or queue-based workflows.
• Strong organizational, calendar management, and prioritization skills with the ability to manage multiple files and deadlines.
• Excellent attention to detail and data accuracy, especially in regulated or compliance-focused environments.
• Professional written and verbal communication skills, including comfort handling phone calls with brokers or internal partners.
• Demonstrated integrity, confidentiality, and ethical judgment.
• Willingness to ask questions, learn from peers and senior team members, and engage in ongoing training.
• Ability to work both independently and in a highly collaborative, team-based environment.

Preferred Education & Qualifications:

• Bachelor's degree preferred, or equivalent relevant administrative or business experience.
• Certified Insurance Service Representative (CISR) or progress toward insurance-related certifications preferred
• Candidates located in Kansas City, MO but remote candidates welcome to apply.

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.