Maintenance Utility Technician

Maintenance Utility Technician

The Maintenance Utility Technician is an entry-level, hands-on role dedicated to supporting the operations and maintenance team in ensuring the safe, efficient, and reliable functioning of facilities and equipment. This role provides assistance with routine maintenance, preventive tasks, and basic troubleshooting while learning and developing technical skills across mechanical, electrical, and building systems. The Maintenance Utility Technician contributes to team success by performing assigned tasks accurately and safely, gaining experience, and building a foundation for growth within the facilities maintenance field.

Experience, Education & Job Requirements

Technical, vocational, or on-the-job training in at least one of the following areas: HVAC, electrical, mechanical, & plumbing

1-2 years of related experience in facility maintenance

Current valid driver's license with clean record. (commercial license may be required)

Basic proficiency with Microsoft Office applications, including Outlook, Excel, and Word

One (1) or more years of experience using work order management systems (CMMS)

Current EPA certification or the ability and commitment to obtain certification

High school diploma or GED equivalent

Must pass criminal background check and hair follicle drug screen

Key Competencies

Technical proficiency with HVAC, mechanical, electrical, and/or plumbing

Technical proficiency and comfort with troubleshooting various mechanical systems

Flexibility to provide critical services as needed

Ability to multi-task and prioritize work requests received

Sense of urgency & personal initiative to succeed

Essential Functions & Responsibilities

Promote a collaborative, safety-conscious work environment, adhering to "Safety First" principles and completing all required safety training on schedule

Bring a professional inclusive attitude, willing to help others as needed for team success.

Learn and develop technical and mechanical skills through on-the-job training and mentorship

Assist with troubleshooting, repair, and preventive maintenance of building systems, including air compressors, plumbing, basic electrical, HVAC systems, roofs, drains, shop equipment, grounds equipment, and other facility assets

Support installation, modification, and maintenance of building equipment and systems

Review, create, and maintain assigned work orders, including associated documentation, within a computerized maintenance management system (CMMS)

Replace and repair building finishes, such as ceiling tiles, door hardware, wallpaper, and painted surfaces on walls, piping, floors, and equipment

Inspect buildings, grounds, and equipment for unsafe or malfunctioning conditions, and perform reactive and preventive maintenance as required

Maintain and operate fire and life safety systems, including fire alarms, fire pumps, and related fire protection equipment

Demonstrate competent knowledge in the use and care of tools and equipment used in facility and grounds maintenance

Identify, coordinate, and work with outside contractors or vendors from sourcing and quotation to job completion

Respond promptly to emergency situations and customer service requests as assigned

Utilize technology effectively, including smartphones, tablets, computers, web-based applications, and building automation systems

Comply with all applicable codes, regulations, governmental agency requirements, and company policies related to building operations and safety practices

Maintain a professional appearance and adhere to company dress code while on property or performing assigned duties

Willingly accepts and assists with all assigned tasks, demonstrating flexibility, accountability, and a team-first mindset.

Work Environment

This role operates in a professional office environment as well as industrial/warehouse type environments both indoors and outside during hot and cold climates. This role routinely uses both maintenance tools and standard office equipment such as computers, phones, and printers to accomplish tasks. May be the only maintenance staff member on duty during certain shifts; may be required to work extended periods of time without relief when responding to priority / emergency situations (including overtime type assignments); may require shift work and / or stand-by on-call duties

Physical Demands

The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this role, the employee is regularly required to:

Utilize ladders and other lifting equipment to work at heights

Perform work outdoors year-round in varying weather conditions, including hot and cold environments

Communicate effectively with others and exchange accurate information

Operate a computer and other standard office equipment

Move about the workplace, including bending, stooping, kneeling, and remaining in stationary positions as needed

Extend hands and arms in multiple directions to perform tasks

Lift, carry, push, or pull objects weighing up to 50 pounds