Field Service Technician, BU

Position Type: Professional Main Tasks / Responsibilities / Authorities Work safely at all times. Adhere to all VCES applications safety policies. Comply with all company policies, procedures, standards and values. Knowledge and proficiency in diagnosing, testing and repairing heavy equipment and related machinery. Comprehensive understanding and ability to read and interpret blueprints and schematics on Volvo product lines and systems. Ability to timely complete and submit work orders and warranty claims with detailed description as directed. Provide professional customer service to customers about their equipment problems, or options to fix those problems. Responsible for the confirmation of the equipment function after repair. Ability to provide telephone support to the customer in order to perform troubleshooting, as directed. Will exhibit appropriate diligence of all required Personal Protective Equipment (PPE). Capable of working independently or in a team, as directed. Must have flexibility to work overtime and occasionally stay overnight to complete assigned tasks, as needed. Must have all tools necessary to perform the required work and must maintain and secure them at all times. Performs other duties as directed. Required Knowledge and Experience High School diploma or GED Minimum of 5 years’ experience working on construction related equipment Computer proficiency, especially with Microsoft products Possesses a valid California Driver’s License and a good driving record Frequent travel Physical Requirements (e.g. mobility) Manual dexterity required for operating machinery and computers. Requires prolonged periods of sitting and/or standing and frequent stooping, bending, crouching and overhead reaching; with occasional climbing of stairs and steps or step-ladder. Requires occasional lifting, pulling, carrying, or pushing objects or materials, over 50 lbs; and may frequently lift, pull, carry, or push objects or materials, up to 30 lbs. May occasionally work around loud, noisy and dusty equipment and environment. Must be able to safely and properly handle pneumatic and electric tools. Compensation and Benefits Base pay: $38.00 - $51.00 per hour, with bonus eligibility where applicable. Compensation is based on geographic location, work‑related knowledge, certifications, skills, education, and experience. Competitive medical, dental and vision insurance Generous paid time off Competitive matching retirement savings plans Working environment where safety, health and wellbeing are a priority Focus on professional and personal development through Volvo Group University Programs that facilitate work‑life balance All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. #J-18808-Ljbffr AB Volvo