Social Worker BSW

Summary The Bachelor of Social Work (BSW) Case Manager plays a pivotal role in maintaining the quality of care patients receive during medical center hospitalization and post discharge while ensuring the organization is fully reimbursed. The BSW Case Manager must have a high level of expertise and skill to create highly effective short‑term and long‑term strategies to prevent readmissions and address unpredictable situations. The BSW Case Manager is proficient in planning, executing, and monitoring the effectiveness of care to ensure a timely transition through the continuum of care. He or she educates and consults with physicians and the health‑care team to ensure timely and appropriate levels of care. Effective skills in conflict resolution, decision making, and team building are required. The BSW Case Manager practices in accordance with the care‑management process, utilizing tools, standards, models, goals and objectives, and performance‑improvement concepts. The BSW Case Manager provides pertinent clinical data to outside agencies as needed to assure compliance with their requirements and represents the organization professionally. The ability to analyze, evaluate, and distribute resources and educational information to ensure understanding of services at all educational levels is key to the role. The social worker is responsible for assessing patients’ psychosocial and spiritual needs, education, and discharge‑planning needs. Responsibilities

• 30%) Provide social work intervention related to hospitalization, including crisis management, health‑care decision making, illness adjustment, ethical/legal concerns, discharge planning, transitional care needs, child or elder abuse, domestic violence, competency, financial problems, compliance issues, substance abuse, mental illness, and other psychosocial barriers to maximizing health status.
• 30%) Work with the health‑care team, patient, family, and/or significant others to continually transition the patient to the appropriate level or place of care. Advocate, mediate, and negotiate with an emphasis on patient self‑determination to formulate a cohesive plan for maintaining the patient’s health status, improving social supports, and moving the patient safely into less restrictive and less costly levels of care according to available resources.
• 20%) Collaborate with the physician in competency/capacity determination, obtaining legal guardianship, involuntary psychiatric admission, adoptions, ethical concerns, etc. Complete and disseminate all necessary legal and clinical documentation as needed for resolution.
• 20%) Collaborate with all members of the Care Management Team—including physicians, nurses, health information analysts, and others—to provide information relating to admission, continued stay, discharge criteria, managed care, federal program regulations, reimbursement fundamentals, and regulatory standards on a daily basis.

Other Duties and Responsibilities Complete and document a standard social‑work psychosocial–spiritual assessment to eliminate barriers to treatment and discharge, increase patient/family satisfaction, and improve appropriate utilization of resources. Serve as the lead in obtaining financial and other resources for patients and families in need. Identify the need for and conduct family meetings, with or without the physician, that result in understanding, comfort, decision‑making, and other important outcomes such as discharge. Integrate relevant theories of family dynamics, crisis intervention, strengths‑based, solution‑focused, and meaning of illness into everyday casework. Summarize a patient and family situation concisely, with helpful guidance to non‑social‑work staff members about recommendations for actions to be taken and barriers to discharge. Facilitate discharge planning for patients—including extended‑care placements, other facility transfers, and home‑care arrangements—in collaboration with the health‑care team. Actively participate in care‑coordination efforts to identify high‑risk factors and respond appropriately so that key information, next steps, and avoidable days are captured and documented. Participate actively in daily care‑coordination meetings. Accept accountability for the clinical outcomes that the discharge‑planning role can facilitate. Maintain timely, clear and concise documentation in all required systems. Provide pertinent clinical data to designated outside agencies to assure compliance with their requirements. Assure compliance with regulatory requirements and act as a resource/liaison to physicians and medical staff regarding all aspects of case‑management activities. During care‑coordination rounds, communicate with the health‑care team a patient‑centered plan that is needs‑based, appropriate to patient resources, timely, and addresses the risk of readmission. Build professional relationships with patients, families, facilities, and resources to address conflict resolution with positive outcomes. Complete all documentation and data‑entry requirements, identify high‑risk populations, and address opportunities for intervention. Consistently offer assistance to peers as needed. Communicate teamwork, caring, and compassion; provide excellent customer service with internal and external customers. Assume responsibility for professional development and education requirements for maintenance of professional licensure. All other duties as assigned. Certifications and Licensures BSW – Bachelor of Social Work LLBSW or LBSW required at time of hire. Employees who are BSW must actively work to obtain full licensure as an LBSW or be working towards an LMSW. These employees must pass the licensing exam and complete 4,000 hours of supervised post‑degree experience. Required Education Bachelor's degree is required. Experience, Training and Skills Training, experience, and/or demonstrated competency in casework principles, including diagnosis, assessment, crisis intervention, treatment and transition planning; techniques in individual, family and group therapy; awareness of community resources, public assistance and entitlement programs; transition to appropriate levels of care; and issues related to age and stage of development, special needs, and cultural patterns of the populations served. Knowledge of medical social work practices, processes and procedures typically acquired through three years’ experience working in a medical center (preferred), a social agency, or a community organization dealing with physical and/or mental health and/or welfare. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. Adherence to the National Association of Social Workers’ Code of Ethics. MyMichigan Health is a technology‑driven organization and employees need to demonstrate competency in Microsoft® Windows. Employees may be required to participate in further learning opportunities offered by MyMichigan Health. Membership in at least one professional organization (e.g., NASW, Society for Social Work Leadership in Health Care, SSWLHC MI Chapter, national SSWLHC, etc.) preferred. Physical/Mental Requirements and Typical Working Conditions Exposure to stressful situations, including those involving public contact, trauma, grief, and death. Able to wear personal protective equipment that includes latex materials or appropriate substitutes as required. Must be able to move freely throughout the facility with or without an assisted device and perform the functions outlined in the job description. Overall vision and hearing are necessary, with or without an assisted device. Frequently required to sit, stand, or walk for long periods of time; may require frequent postural changes such as stooping, kneeling, or crouching. Some exposure to blood‑borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing requirements. Ability to handle multiple tasks, get along with others, work independently, maintain regular and predictable attendance, and stay awake. Overall dexterity required, including handling, reaching, grasping, fingering, and feeling; may require repetition of these movements on a regular to frequent basis. Physical demand level: Sedentary. Must be able to occasionally (0–33% of the workday) lift or carry 0–10 lbs. #J-18808-Ljbffr MyMichigan Health