Asistente de Gerente - STARBUCKS EXPRESS

Job Opportunity at Starbucks

We look forward to learning from you as much as you from us! We offer realistic and honest people the opportunity to grow personally and professionally. Together we work to create a better day to day for our clients and ourselves.

Objectives of the Position:

You are responsible for providing an excellent service and you make sure to make every moment special for our clients. You demonstrate commitment, responsibility and an open attitude to learn.

Functions:

• Contribute to the success of Starbucks by providing excellent service to all our customers.
• Create the Starbucks experience by providing fast service, delivering quality products and beverages and maintaining a clean and comfortable environment.
• Support the manager with hiring, training and managing the store staff to achieve the sales plan, control expenses and protect company assets.
• Exceed personal and store sales objectives and performance standards.
• Help in the formation and development of a successful sales team.
• Provide feedback, coaching and responsibility to all partners.
• Recognize talented staff and develop them for growth within the company.
• Supervise and manage all aspects of daily store operations in the absence of the store manager.
• Supervise and manage all aspects of loss prevention practices in the absence of the store manager and the manager in training.
• Communicate all store needs to the store manager effectively.
• Resolve customer service situations effectively.
• Provide a complete and fun service experience to all customers.
• Perform bank deposits
• Store opening/closing duty
• You show passion for coffee and for people.

Skills: Cleaning, Taking Orders, Beverage Preparation and Teamwork.

Requirements:

• Minimum one (1) year experience in related labors or similar to the position. Sales of consumer products and/or food.
• Excellent verbal communication skills.
• Strong customer service skills and the ability to interact with people at all levels.
• Availability to work weekends and holidays.
• You are responsible and have a great ability to work in a team.
• Excellent interpersonal and customer service skills.
• Desire to succeed in fast-paced retail environments.
• Willingness to learn.
• Ability to work 40 hours a week.
• Ability to work night shifts and weekends.

We Offer:

We are proud to invest in you and we share some of the special incentives for eligible candidates:

• Training
• Probation period of 6 months
• Vacation and Sick Leave
• Health Plan (if you work an average of twenty (20) hours or more)
• Life Insurance (if you work an average of twenty (20) hours or more)
• Free drinks during shift
• Product discounts
• Opportunity for growth and development

Your profile, training, skills and experience include:

• You are passionate about coffee, you identify with our products and share our values.
• Demonstrate a service mindset and strong customer orientation.
• Adaptability to fast-paced environments, open attitude and flexibility to changes, maintaining strong initiative.

Equal Employment Opportunity Employer.

EEO/MALE FEMALE/VETERANS/DISABLED