Complex Claims Specialist - General Liability (Construction Defect)

Complex Claims Specialist - General Liability (Construction Defect) Job Summary Seeking a highly skilled and experienced Complex Claims Specialist to join a team. This senior-level role involves adjudicating complex General Liability (GL) claims, with a focus on construction defect and third-party property damage claims. The successful candidate will manage a diverse caseload, oversee litigation, and work closely with insureds, brokers, and defense counsel to ensure fair and efficient resolution of claims. Compensation Package Salary Range: $115,000 - $135,000 per year Bonus: Competitive bonus based on personal and company performance Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc. Responsibilities Manage a caseload of 80-100 complex GL claims, including litigated files (80%+). Strategize and maximize early settlement opportunities for construction defect and third-party property damage claims. Conduct injury evaluations and negotiations, handling claims up to policy limits (average $250k+). Draft and review coverage analyses, ensuring accurate documentation of claim files. Partner with local defense counsel to monitor litigation and drive best practices. Attend mediations and settlement conferences as needed. Assess exposures and ensure adequacy of claim reserves. Identify suspected fraudulent claims and collaborate with the special investigations unit. Actively participate in feedback loops with underwriting and actuarial teams. Keep senior claims management informed of key issues. Qualifications/Requirements Experience: 10+ years of claims handling experience within General Liability and Bodily Injury. 5+ years of commercial GL experience, with a focus on construction defect claims. 5-10+ years of litigation experience, actively involved in the process. Education: Bachelor’s degree from an accredited college or university preferred. A JD from an ABA-accredited law school may be considered as a supplement to claims handling experience. Skills: Advanced knowledge of claims analysis, adjusting practices, and coverage within the specialty area. Proven ability to positively influence high-severity claims outcomes through investigation, negotiation, and litigation leadership. Strong analytical, verbal, and written communication skills. Proven track record of mentoring and guiding others.

#LI-BC1