Senior Liability Claims Adjuster - Remote

Zurich is seeking an individual interested in growing their claims career with our Commercial General Liability Team.

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into one of the following North American Claims offices on a hybrid work schedule: As a Senior Claims Specialist, you will work with a team of claims professionals with diverse experiences and backgrounds. This environment will support your development as you hone your technical skill set in General Liability policy interpretation and coverage analysis to resolve your claims effectively.

At this level, you will handle multi-party commercial line claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service.

You will be expected to collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers to provide a quality claims experience. Additionally, you will learn and develop knowledge of established protocols and industry best practices to ensure that claims are handled in the most efficient, effective way while delivering a quality customer-centric claims experience.

Juris Doctor with 2+ years of experience in Claims and/or Litigation Management OR

Bachelor’s Degree with 6+ years of experience in Claims and/or Litigation Management OR

High School Diploma Equivalent with 8+ years of experience in Claims and/or Litigation Management OR

Zurich Certified Insurance Apprentice with an Associate Degree and 6+ years of experience in Claims and/or Litigation Management OR

Completion of Zurich Claims Training Program and 6+ years of experience in Claims and/or Litigation Management

Must obtain and maintain required adjuster license(s)

Proficiency in Microsoft Office

Knowledge of insurance regulations, markets, and products

6+ years of experience in commercial general liability, Auto or Homeowner’s claims handling, including complex litigated and high severity injury claims

6+ years of litigation management experience

Active adjuster's license

Strong relationship-building skills and ability to collaborate across work groups

Familiarity with claims adjustment process and vendor utilization

Understanding of financial and actuarial/reserving concepts

Customer service experience

We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. The proposed Salary range for this position is $75,800.00 - $124,100.00, with short-term incentive bonus eligibility set at 15%.

We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Remote Working: Schedule: Full Time

Employment Sponsorship Offered: