Account Manager, Commercial

Location INDIANAPOLIS, IN, US, 46202-2032 Work Location Type Hybrid About Grainger W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value‑added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose‑driven culture, the Company reported 2025 revenue of $17.9 billion. Compensation The anticipated base pay compensation range for this position is $62,300.00 – $103,900.00. This role is eligible for an incentive target of up to $27,200.00, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program, which are subject to change. Rewards and Benefits Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing. 18 paid time off (PTO) days annually for full‑time employees (accrual prorated based on employment start date) and 6 company holidays per year. 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools. Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non‑birth parents. Account Management Role Description Account Managers will produce positive sales growth for a specific geography or vertical market with an average of 20–25 current accounts and annual revenue of $3M to $3.5M. They will use Grainger's Customer Relationship Management (CRM), Salesforce, to perform all aspects of daily business and report to the District Sales Manager of Commercial. You Will Understand customer goals and remain alert and responsive to changing customer needs. Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer's business. Oversee support of managed inventory tasks to guide greater understanding of the customers, increase contacts within the customer group, and increase sales results. Understand Grainger's Value Proposition by providing solutions to grow profitable sales. Develop account penetration strategies to include regular business reviews for essential customers to maximize sales. You Have High School Diploma/GED. 3+ years direct outside sales experience. Bilingual in English and Spanish preferred. Sales forecasting, opportunity management, and customer planning skills. Travel required to each customer within the aligned market at least once per month, or more frequently where needed. Process discipline, ability to align planning goals with a pipeline development process to grow market revenue. Ability to utilize the sales process to uncover customer objections/concerns and determine appropriate solutions. Equal Employment Opportunity We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. If you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance. #J-18808-Ljbffr