Business Operations Associate

Business Operations AssociateThe Business Operations Associate is a key member of the operations team supporting application management, user acceptance testing, forms and content management, user training and problem resolution. This person will work closely with the Operations Manager to support business processes, training and reporting, system management and data analysis. This role requires a detailed, task-oriented individual with strong communication skills.Job Responsibilities:Become an expert in our policy issuance and task management systems to provide end-user support, training, configuration management and documentation creation.Manage company data and prepare reports.Identify and resolve problems related to business operations.Identify opportunities for process improvement and propose solutions.Collaborate with the Sales Team, Underwriting, Accounting, and Actuaries to integrate operations processes.Ensure operations comply with regulations and internal policies.Requirements: No specific technology expertise is required, but the ability to learn new technology and business processes is of the utmost importance. Insurance experience is beneficial but not required.Work Experience and Education: Bachelor's degree in Business Administration with 2 years of related experience; or an advanced degree without experience; or equivalent work experience.Licenses & Certifications: Certified Automation Professional (CAP), Project Management Professional (PMP) or Certification in Process Excellence (CPE) is a plus.Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.How We Support Our Teammates:Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more. The target salary range for this position is $64,000.00 - $80,000.00 annually. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website.We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at View email address on click.appcast.io above is intended to describe this job’s general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.