Network Administrator

Network AdministratorPurpose of the Position: We are seeking a hands-on Network Administrator to join our Information Systems team. This role is responsible for the day-to-day maintenance, and support of our IT infrastructure, including servers, switches, wireless, firewalls, storage, end-user devices, printers, and mobile devices. You will keep our infrastructure secure, reliable, and current; support users across the organization; and partner with the rest of the IS team to ensure the systems the business depends on are always available.Essential Duties and Responsibilities:Network & Infrastructure AdministrationPerform hands-on installation, maintenance, and troubleshooting of the local and wide area network, including HP/Aruba switches, HP wireless access points, and Fortinet firewalls.Install, configure, and maintain Dell and HP physical servers and supporting infrastructure.Administer Synology NAS storage, including shares, permissions, capacity, and backup jobs.Monitor network and system performance, capacity, and availability, and respond to alerts and outages.Apply firmware, patches, and updates to network equipment, servers, and infrastructure on a regular schedule.End-User Devices & PeripheralsImage, deploy, and support Dell PCs, laptops, and docking stations, as well as Microsoft Surface tablets.Manage mobile devices, including Samsung and iPhone phones and iPads, through mobile device management (MDM).Install, configure, and support HP and Canon office printers, and Zebra label printers and handheld terminals used in warehouse operations.Maintain hardware inventory and asset records, and manage the lifecycle of equipment from purchase through disposal.Coordinate hardware purchases, warranty repairs, and vendor support cases.Security & ContinuityMaintain and verify backups, and participate in disaster recovery planning and testing.Support endpoint protection, access controls, and security best practices across the environment.Assist with identifying and remediating vulnerabilities in infrastructure and end-user devices.Maintain documentation of network topology, configurations, and standard procedures.Perform periodic audits of user accounts, access rights, hardware inventory and system configurations, and maintain audit records and supporting documentation.Environment & SupportParticipate in rotating Helpdesk schedule, assisting users with computer and system issues.Troubleshoot and resolve hardware, network, and connectivity issues to ensure system reliability.Perform occasional off-hours system administration tasks (e.g., maintenance windows, updates).Provide setup and support for onboarding and offboarding of employees, including accounts, devices, and phones.Education and/or Work Experience Requirements:Bachelor's degree (BA or BS) in Computer Science, Information Technology, or a related field with 3-4 years of relevant experience, or an equivalent 10 years of relevant experience.Experience administering networks and servers in a business environment, ideally in a manufacturing or distribution setting.Hands-on experience with switching, wireless, and firewall installation and support. (e.g., HP/Aruba, Fortinet, or similar).Experience installing, configuring, and supporting Windows servers, PCs, and laptops.Working knowledge of core network services and concepts (e.g., TCP/IP, DNS, DHCP, VLANs, VPN).Experience supporting printers, mobile devices, and other end-user peripherals.Strong troubleshooting skills and the ability to support end users effectively.Strong analytical and problem-solving skills.This position is onsite only at our Raleigh, NC Facility; applicants must live in or near Raleigh, NC area.Personable and collaborative, with strong communication skills and the ability to work effectively in a relaxed, team-oriented environment. Skilled at identifying root causes of issues and implementing practical, effective solutions.Preferred Skills:Industry certifications such as CompTIA Network+, Security+, or Aruba/HPE certifications.Experience with Synology NAS or similar network storage platforms.Experience with Zebra printers and handheld terminals in a warehouse environment.Experience with mobile device management (MDM) platforms (e.g., Intune).Familiarity with Microsoft 365 administration and Azure.Microsoft Office tools (Word, Excel, PPT, Teams, Outlook).Knowledge of cybersecurity best practices.