Network Systems Specialist

Salary : $138,507.20 - $168,396.80 Annually
Location : Hayward City Hall - 777 B Street, Hayward, CA
Job Type: Full-Time
Job Number: H555-2026-04
Department: Information Technology Department
Opening Date: 04/17/2026
Closing Date: Continuous


Description
DEADLINE TO APPLY : Open Until Filled
THE POSITION:

The Network Systems Specialist is a classification assigned to the Infrastructure Division of the Technology Services Department. Incumbents in this classification perform and direct the analysis, design, creation, monitoring, administration, troubleshooting and enhancement of the City's Local and Wide Area networks, and other network-related hardware and software products.
You are:

The ideal candidate is a technically proficient and detail-oriented network professional with demonstrated experience supporting complex local and wide-area network environments. This individual is skilled in the installation, configuration, and maintenance of network hardware, operating systems, and related systems, and is capable of effectively analyzing and resolving performance and connectivity issues.
They communicate clearly, deliver excellent customer service, and produce accurate documentation. The ideal candidate is highly organized, consistently meets established deadlines, and works effectively both independently and as part of a collaborative team. They are also capable of managing projects from planning through completion, including oversight of budgets and coordination with vendors, to ensure timely and successful outcomes. A strong commitment to maintaining secure, reliable systems and staying current with evolving technologies is essential.

Essential Duties

What you will do:
Duties may include but are not limited to the following:
Administers the development, maintenance and operation of the City's Local and Wide Area networks including network connectivity to all City Departments and the Internet.
Designs, installs, configures and maintains the City's network facilities consisting of switches, wireless bridges, routers, firewalls, and various cabling schemes for a secure, efficient and cost effective communications between computer devices in local and remote locations.
Installs and maintains effective network database and hardware system backup and recovery procedures.
Configures and operates network management hardware and software systems, establishing and maintaining all network hardware and network operating systems inventory, and such other information as equipment addresses and routing schemes, access rights, directory structures and security attributes.
Analyzes network activity and performs traffic studies using network management software and protocol analyzer, tuning hardware and software systems or re-routing communications to improve performance.
Confers with departments to determine microcomputer, networking and connectivity requirements; conducts feasibility studies and prepares report of time estimates, personnel requirements and progress reports on assigned projects.
Administers security for remote and web access to City's network and computer resources.
Administers automated deployment of software and updates over the network.
Configures and maintains anti-virus software on network servers and desktop workstations.
Prepares and completes systems documentation prior to releasing for operation.
Performs other related duties as assigned.

Link to full job description:


CORE COMPETENCIES

Knowledge of:

• Installation, maintenance and operations of local and wide area network hardware and software systems applied to server and microcomputer environments using a 10gig Base topology running in a multi-protocol environment using TCP/IP, on fiber and Ethernet backbones.
• Office Automation Software, i.e. Microsoft Office Suite of Products, including Adobe, Visio, Project.
• Installation, maintenance and repair of server and microcomputer hardware, software and peripheral devices.
• Network services including DNS, VPN's, DHCP, and City of Hayward Network Systems Specialist Page 3
• JOB RELATED AND ESSENTIAL QUALIFICATIONS (continued):
• Major desktop and networking technology hardware and software advancements and its capabilities.
• Data communications, microcomputer, database, networking, and client/server development, implementation and support concepts.
• Presentation methods suitable for comprehensive reports and recommendations.
• Commonly used network and desktop software tools and utilities.

Ability to:

• Administer a geographically dispersed local and wide area networks of servers, workstations and various microcomputers.
• Install, diagnose and repair network hardware, software and peripheral equipment.
• Work independently.
• Meet established deadlines.
• Work as a member of a group or, where appropriate, lead a team on projects.
• Set priorities and organize work.
• Provide excellent customer service.
• Communicate effectively orally and in writing in dealing with users and managers.
• Establish and maintain effective working relations with others.
• Adapt, learn, update, and apply new networking and computer hardware and software systems skills needed in a continuously changing technical working environment.

JOB RELATED AND ESSENTIAL QUALIFICATIONS

Minimum Qualifications

You have:
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience: Four (4) years of experience in network systems with two (2) years of recent experience in the management, administration, analysis and support of Local and Wide Area networks, microcomputer hardware and software and office automation software. NOC experience desirable.

Education: Equivalent to a Bachelor's degree from an accredited college or university with major course work in a discipline related to computer science, computer information systems, quantitative analysis or systems analysis. Experience in other technology processing related fields may be substituted for the required education on a year for year basis.

License: Possess a Cisco Certified Network Professional (CCNP) or Cisco Certified Network Associate (CCNA). Possess and maintain a valid California Class C Driver's License.

Supplemental Information

BENEFITS AND REWARDS:
Depending on employee group, some of these benefits may include:

• Telecommuting
• Vacation - 80 hours minimum
• 15.5 Paid Holidays
• Generous employer contribution for Health, Dental and Vision coverage
• CalPERS Defined Benefit Retirement Plan (2.5% at 55 for Classic CalPERS members | 2.0% at 62 for New CalPERS members | 3.0% at 50 for Classic Safety members | 2.7% at 57 for New Safety Members) - No Social Security participation.
• Life and Disability Insurance and Paid Leave
• Flexible Spending Accounts
• Tuition Reimbursement
• Health and Wellness Reimbursement
• Professional Development Reimbursement
• 457 Deferred Compensation Plan (employee paid)

SELECTION PROCEDURE

Apply - submit a completed City of Hayward job application, license, and responses to the Supplemental Questionnaire, which fully describe the nature of their professional experience and qualifications.

Application Review -
A. Minimum qualifications
B. Completion of the supplemental questionnaire
The rating of the supplemental questions may determine application status and/or rank on the eligible list. Applications submitted without all required materials will not be considered.

The examination process will result in a ranked eligible register of candidates for hiring consideration by the department derived from any of the exam processes mentioned above.

Department Interviews - Actual hire depends on success in the departmental selection process.


Candidates under final consideration for employment with the City should expect to undergo an employment background/reference check that may include, but is not limited to: employment history verification, medical evaluation, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, and other credentials as part of the appointment process. Some positions, depending on the nature of the work, also require a credit check and a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting.

Applicants will be notified electronically via Government Jobs as to their status in the selection process. It is the responsibility of the applicant to ensure they can receive email notice from Neogov/Government Jobs and the City of Hayward.
The City of Hayward reserves the right to modify the selection process as necessary to conform to administrative or business necessity.
APPLICATIONS
Candidates are encouraged to apply online at under the Current Vacancies tab or at Office hours are Monday through Friday, 8 a.m. to 5 p.m. at Hayward City Hall located at 777 B Street, Hayward, CA 94541 or via phone View phone number on click.appcast.io.


Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system. Our on-line application system is provided by Government Jobs. If you have problems while applying online, please contact the Government Jobs Help Desk at View phone number on click.appcast.io.
The City of Hayward is an Equal Opportunity Employer

A Certified Age Friendly Employer

Learn more about the mission of the Age Friendly Institute
Benefits Overview

This summary provides a brief overview of the benefits available to regular full-time City employees. As indicated in the 2025 Benefit Summary, some employee groups have different benefits based upon negotiated agreements. Depending on employee group, some of these benefits may include:

• Your choice of CalPERS Medical Plan (with generous employer contribution)
• CalPERS Defined Benefit Retirement Plan (2.5% at 55 for Classic CalPERS members | 2.0% at 62 for New CalPERS members | 3.0% at 50 for Classic Safety members | 2.7% at 57 for New Safety Members)
• Dental Insurance (plans available through Delta Dental or United Concordia)
• Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Leave
• Paid Holidays
• Flexible Spending Accounts
• Tuition Reimbursement
• Health and Wellness Reimbursement
• Professional Development Reimbursement
• 457 Deferred Compensation Plan (employee paid)
• Other Employee-Paid benefits include pet insurance and discount plans, pre-paid legal, etc.

To view a summary of the benefits the City offers, please click
01


Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Responses should be sufficiently detailed to assist in evaluating your qualifications for this position. Writing 'see resume' or 'N/A' is not a sufficient response. I have read and understand the statement above concerning submission of supplemental questionnaire responses.

• Yes
• No

02


Do you have four (4) years of experience in network systems with two (2) years of recent experience in the management, administration, analysis and support of Local and Wide Area networks, microcomputer hardware and software and office automation software?

• Yes
• No

03


Do you have a Bachelor's degree from an accredited college or university with major course work in a discipline related to computer science, computer information systems, quantitative analysis or systems analysis?

• Yes
• No

04


Do you posses a Cisco Certified Network Professional (CCNP) or Cisco Certified Network Associate (CCNA) certification?

• Yes
• No

05


If you answered "Yes" to the question above, please attach a copy of the certificate (CCNP and/ or CCNA) to your application.
06


Do you posses a valid California Class C Driver's License?

• Yes
• No

07


Please describe your experience with the design, implementation, and administration of enterprise network environments (LAN and/or WAN). Please include the size and complexity of the environments you supported, the types of technologies and routing protocols used, and the key responsibilities you owned.
08


Please describe your experience working with SANs and virtualized environments in production.
09


Do you have any experience with enterprise backup and DR in past roles? Please explain your support and how you manage or implement it.
10


What has your experience been with enterprise telephony systems?
11


Please describe a complex IT project you managed from initiation through closure. Include how you defined the scope, developed the project plan, and ensured successful delivery.
Required Question