Solar Service Technician

NOW HIRING A service technician: The Service Technician provides solutions and resolves client issues through troubleshooting and analyzing concerns to support Seal Solar's service crews. The role's responsibilities are related to client management, problem solving, and schedule management. The Service Technician provides technical and problem-solving support to both residential and commercial projects. JOIN Seal Solar: We ensure 100% customer satisfaction and empower energy independence through solar and storage to homes, businesses, and organizations throughout the region. The Seal Solar team has over 200 years of combined construction experience. Look at our testimonials and you'll see that we are consistently receiving high praise and, more importantly, trust from both our residential and commercial clients. WHY JOIN OUR TEAM? Seal Solar is a design and installation company that helps Arkansas become energy independent through solar and battery storage. We are constantly growing and looking for more solar nerds to join our team! Competitive Pay Rapidly Growing Company HSA Plan Company Discounts Professional Development Team-centric work environment Paid time off Paid Holidays Advancement opportunities What will I do? Troubleshoot solar system issues including, but not limited to, inverters, optimizers, isolation faults, string issues, and communication. Document and track all site visits. Communicate effectively to management and clients. Responsible for service support to both residential and commercial sites. Promptly respond to client and customer phone calls, texts, and emails regarding issues clients are facing. Monitor systems and identify issues to ensure they are working properly. Ship warrantied components and parts back to the manufacturer once replacements are received. Identify billing issues, reach out to utility vendors, and help clients resolve billing issues. Position requirements: A high school diploma or GED equivalent is required. One year of work experience in a Solar Installation, Solar Service Technician, or similar role is preferred. Occupational Safety and Health (OSHA) 30 and National Fire Protection Association (NFPA) 70E certifications are preferred. A North American Board of Certified Energy Practitioners Photovoltaic Associate (NABCEP PVA) credential is beneficial. A valid driver's license and the ability to be covered under the Company's automobile insurance is required. #J-18808-Ljbffr Seal Solar