Systems Engineer

Senior Systems Engineer (Engineer 2)At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.This position offers the opportunity to work fully remote within the United States (except for Alaska and/or Hawaii). Team members who choose virtual / remote work should have an adequate space to serve as their home office, and must be able to work a schedule within U.S. Central Standard Time core business hours. This position will require employees to come on site to one of our St. Louis campus locations a few times per year for meetings/events or as needed.The IT Rental Operations Products team is responsible for the development and support of products that provide mission critical rental ticketing business capabilities. You will be responsible for implementing enhancement changes, monitoring product health, long and short-term capacity planning, resolving production issues and designing initiatives planned to continue to evolve our services to align with our new API-first strategy. You will work closely with many different client teams such as Greenlight, Frictionless, kiosks, mobile applications, and websites to ensure a consistent experience for our customers. It is a very exciting time to be a part of the team as we continue to evolve in our support and development of new solutions and enable our business to grow through the implementation of new capabilities.As a Senior Systems Engineer you will be expected to use your technical knowledge to routinely monitor solution health to ensure all rental solutions are meeting established SLAs. You will be called upon to assist with the resolution of production issues that can include performance degradation, capacity concerns, and outage events. In addition, you will be responsible for monitoring and ensuring system health during maintenance events such as patching and upgrades. The eventual comprehension of the complete rental solution ecosystem will be expected to fully participate in problem solving and troubleshooting efforts. We are looking for a talented individual that can serve as a subject matter expert in their area of focus and represent their department on complex assignments. You will be responsible for evaluating elements of technology's effectiveness, research, investigation, and make recommendations for improvements that result in increased solution consistency and reliability.Contributes to the development of strategic capacity planning for the departmentFocus is on production infrastructure support and operational strategic activitiesMonitors key performance metrics; escalates and addresses problemsSubject matter expert in more than one area of responsibility; represents team within and outside own departmentAssists with project planning; provides technical expertise to project teams and/or serves as technical lead on project teams within area/departmentWorks on large, complex assignmentsHas significant autonomy over completion of day-to-day work and receives general instructions on new projects or assignmentsDefines, develops, communicates, and implements standards, processes, and procedures for the team or departmentEstablishes, maintains and fosters relationships both within and outside the team and departmentCollaborates with Architects and recommends adjustments to the architecture to improve the overall capacity, performance, and quality of a solutionProvides, develops, and maintains documentation for elements of technologyProvides instruction and guidance to less senior team members on new tasks and assignments; ensures deadlines are metActively explores new technologies and embraces challenges that extend beyond current areas of expertiseAs part of a collaborative team, you’ll work closely with peers across disciplines to design, build, and maintain robust solutions. Your expertise in site reliability technologies will be key in driving proactive system improvements and ensuring seamless operations. We're looking for someone who thrives on teamwork, innovation, and solving complex challenges. If you're excited about playing a critical role in providing the best solutions possible, we’d love to hear from you!Equal Opportunity Employer/Disability/VeteransRequired:Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the futureMust reside in the United States (does not include Alaska or Hawaii)Must be able to work a schedule within U.S. Central Standard Time core business hours3+ years of experience working in a software development engineering environment supporting languages and technologies such as JAVA, Web Services, C/C++, and PL/SQL2+ years of experience with Middleware use and configuration with Tuxedo, WebLogic and TomCat2+ years of experience as an AIX/Linux sysadmin and experience with associated tools2+ years of experience with scripting for automation, system administration, or application support (e.g., Shell/Bash, Python, Perl, PowerShell, or similar)1+ years of experience with Splunk, Dynatrace or equivalent toolsMust be committed to incorporating security into all decisions and daily job responsibilitiesPreferred:Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferredGeneral network engineering backgroundKnowledge of system/infrastructure testing, problem solving and troubleshooting conceptsKnowledge of capacity planning methodologiesKnowledge of hardware concepts as they apply across infrastructure arenas, including networking devices, topologies and resiliency patternsWorking knowledge of SQL