Program Coordinator III - ARCHES - The Nest

Job Description

Job Description

Mid-Willamette Valley Community Action Agency

OUR MISSION: MWVCAA invests in people and their futures to reduce the impacts of poverty. Our Vision: We envision a just future, where our communities are empowered to reach positive outcomes and everyone is respected for their infinite worth.

GENERAL DESCRIPTION

The Program Coordinator provides direct support to sheltering services for The ARCHES Project. The ARCHES Project operates transitional housing shelters for individuals and families who are experiencing homelessness. The Program Coordinator will aim to create a unified system, whereby basic need and housing services are provided to clients. This position is renewable annually based on continuation of project funding.

This position is responsible for facilitating daily program operations such as purchasing and ordering supplies, coordinating housekeeping and food services, training staff and volunteers, and expanding service offerings while providing client-centered and trauma informed care.

This position requires the availability to work days, nights, weekends and/or holidays as needed.

Schedule: Tuesday - Saturday 11:00 AM - 7:30 PM

MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

• Associates degree in social services, public health, or related field.
• Two years of related social service experience.
• Equivalent combination of education and experience may be considered.
• Ideal candidates will possess two or more years of homeless service delivery experience.
• Experience working with youth preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

• Driver qualifications are required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required.
• Candidate must pass a comprehensive MWVCAA background screening prior to employment.
• Candidate must pass Oregon Department of Human Services criminal background check.
• Basic Life Support/First Aid Certification is required within first 30 days of hire.
• Candidate must pass pre-employment and random drug/alcohol screenings.

KNOWLEDGE, SKILLS, AND ABILITIES

• Prior training experience in the following areas preferred but not required: Mandatory Reporting, Privacy Laws, Trauma Informed Care, Suicide Intervention, Collaborative Problem Solving, and Recognizing & Reporting Child Abuse & Neglect. Training completion required within specified timeframes to retain active employment.
• Demonstrated experience working with the at-risk, homeless families as well as community partners and social service agencies.
• Proficient in the use of Microsoft Word, Excel and Outlook.
• Ability to read, analyze and articulate technical procedures and governmental regulations.
• Must possess excellent planning, organization and time management skills.
• Ability to effectively communicate both orally and in written form.

ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

• Facilitates and assists with the daily operations of services, inclusive of housekeeping, laundry, kitchen and supportive services.
• Supports staff adherence to program policy and procedures.
• Responsible for training incoming volunteers, interns, and employees.
• Is responsible for all financial tracking, inventory, acquisition and purchase reconciliation for supplies for the program.
• Receives maintenance and makes appropriate maintenance requests for the program building; may be required to assist with maintenance repair.
• Oversees the program's vehicle utilization log and the vehicle maintenance log, ensuring accurate employee use. Schedules vehicle maintenance as needed
• Communicates program needs, maintenance issues, and client issues with the program manager.
• Acts as the program safety committee member; ensures the program is compliant with all agency, state, and federal safety standards.
• Ensures that facilities meet licensing requirements and ensures the daily cleanliness of the program facility.
• Maintains complete client records, daily activity logs, mileage logs, and other reports as directed.
• Applies crisis intervention and de-escalation techniques as needed.
• Identifies program candidates through use of program referrals, coordinated entry system and direct referrals from state and federal partners.
• Enters complete client data and service transactions in the Homeless Management Information System (HMIS).
• Establishes and maintains positive, productive working relationships with housing programs, police (and other local officials), and providers of services and resources to homeless neighbors.
• Fill in for Site Assistants and Case Managers as needed by Program Manager.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

There are no supervisory duties in this position.

Other

• Consistent punctuality and reliable attendance are essential requirements for this role.
• Ability to work effectively and maintain positive, professional relationships with team members and clients.

PHYSICAL AND MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Specific vision abilities required by this job include close vision and ability to adjust
• Regularly lift and/or move 30 pounds and occasionally lift and/or move up to 50 pounds.
• Manual dexterity for handling office equipment.
• Frequent driving in all weather conditions to Agency sites in Polk and Marion counties.
• Able to physically and mentally tolerate escalated and occasionally destructive behavior from youth or other clients.
• Able to de-escalate others and respond calmly, and lead others in a crisis.
• Generally proceeds independently in accordance with Agency policies, guidelines, and initiatives.
• Maintains calm dispositions and regulates emotions when clients, staff, or others may become escalated.
• Regulates emotions and handles pressure of frequent demands for attention, time and work tasks.

WORK ENVIRONMENT

• Mostly indoor work environment with frequent interruptions and demands.
• Occasionally exposed to outside weather conditions.
• Close quarters, often with a client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior.
• Ability to work outside of normal business hours, including evenings, weekends, and holidays.
• Occasional exposure to body fluids/biohazards (such as saliva, vomit and urine.)

MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at View phone number on ziprecruiter.com.

Child Care Division Central Background Registration and pre-employment drug screening is required.