Financial Counselor

Responsibilities Three Trails Behavioral Hospital in the area of Independence, MO is actively hiring a Financial Counselor. We are seeking a detail‑oriented and compassionate Financial Counselor to join our team. This role is essential in helping patients and families understand financial responsibilities, verify insurance coverage, and navigate payment options while supporting access to critical behavioral health services. We are looking for individuals who want to make a difference in the community! The name Three Trails was selected to honor the historical significance of the city of Independence as the starting point for the Santa Fe, Oregon and California Trails. The logo icon is a compass, which is symbolic of wayfinding, and metaphorically the personal journey to recovery. The groundbreaking for the new hospital was held in January 2025. Beam topping was held in July 2025. The facility is expected to open in the second half of 2026. The Financial Counselor will: Verify patient insurance coverage and benefits Communicate financial responsibility clearly to patients and families Assist with securing pre‑authorizations and insurance eligibility Collect co‑pays, deductibles, and self‑pay deposits in accordance with hospital policies Offer financial counseling, including payment plans and financial assistance options Ensure accurate documentation in patient accounts and billing systems Three Trails Behavioral Hospital will: Serve children and adolescents, adults and seniors with innovative and evidence‑based inpatient behavioral healthcare focused on individual needs and comfort. Create more than 200 new, full‑time jobs including nurses, clinicians, therapists, technicians and administrative staff when the facility is fully operational. Be located at the intersection of I‑70 and Little Blue Parkway, adjacent to the Children’s Mercy Hospital Outpatient Clinics. Feature 120 licensed beds ready to meet the mental health needs of the surrounding community. Span more than 88,000 square feet, and will include an activity yard and gym. Full‑time Benefits Include: Competitive compensation and generous paid time off Excellent medical, dental, vision and prescription drug plan Employee assistance program available for employees and family 401(K) with company match and discounted stock plan Basic life insurance and optional supplemental life insurance Career development opportunities across UHS and out 300+ locations! Challenging and rewarding work environment More information is available on our benefits Guest Website: benefits.uhsguest.com About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 company, annual revenues during 2025 were 17.4 billion. In 2026, UHS was again recognized as one of Fortune’s Most Admired Companies and in 2025, was listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network, and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit Qualifications High school diploma or equivalent required; Associate’s or Bachelor's degree preferred Minimum 1–2 years of experience in healthcare financial counseling, admissions, or patient access Knowledge of insurance plans (commercial, Medicaid, Medicare, managed care) Strong communication and customer service skills Ability to handle sensitive financial discussions with empathy and professionalism Proficiency with electronic health record (EHR) systems and basic computer applications Experience in behavioral health or hospital setting preferred EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job‑related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters. #J-18808-Ljbffr Universal Health Services