Labor Management Specialist - Full-Time 1st Shift

Position Summary The Labor Management Specialist ensures the accuracy and integrity of agency staffing hours, timecard records, and premium labor reporting across the organization. This role serves as a key resource for monitoring agency utilization, reconciling discrepancies, and supporting labor cost control initiatives while partnering with field leadership to maintain compliance and operational efficiency. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Audit agency timecards and invoices; reconcile discrepancies in partnership with center leadership Monitor agency staffing hours, overtime usage, and premium labor trends to identify risks Coordinate agency scheduling support and troubleshoot system entries (e.g. Smartlinx) Provide recurring reports highlighting agency utilization trends and labor metrics Communicate discrepancies, corrections, and follow-up actions with field leadership Support workforce analytics and labor reporting processes Assist with policy adherence and provide guidance on agency timekeeping practices Maintain accurate and timely reconciliation of agency hours across all centers Support premium labor audits, including invoice validation and budgeted labor tracking (PPD, OT) Ensure compliance with organizational policies and regulatory expectations related to labor management. Safety – When in our Centers Knows and follows North Shore Health rules Follows North Shore Health dress and hygiene policies Follows North Shore Health smoking policies Uses required protective equipment (as needed during center visits) Follows infection control standards, policies and procedures. Resident Rights Knows Resident Rights Helps the residents/patients exercise and/or protect their rights Maintains confidentiality of resident/patient and employee information. HIPAA Follows and adheres to North Shore Health’s policies and procedures implementing HIPAA requirements for the privacy and security of protected health information Uses and/or discloses only minimum amount of Protected Health Information necessary to complete assigned tasks Reports all suspected violation of company’s HIPAA policies or procedures to North Shore Health Chief Compliance Officer. Work Environment/Physical Requirements This is primarily a sedentary role with extended periods of sitting (approximately 80%) with occasional walking or movement (approximately 10%) and limited driving (approximately 10%) for site visits as needed. Required Qualifications High School Diploma or GED required Associate’s or Bachelor’s degree in Business, Healthcare Administration, Analytics, or related field preferred (or equivalent experience) Experience with workforce management or scheduling systems (Smartlinx or similar preferred) Experience auditing timecards, payroll, or labor data Proficiency with Microsoft Office Ability to communicate clearly and effectively with field leadership regarding discrepancies and resolutions. Additional Competencies Analytical thinking and problem-solving Strong attention to detail Data integrity and accuracy focus Effective communication and collaboration skills Organizational and time management skills. Additional Expectations This role will be based full-time at our Support Center in downtown Milwaukee #J-18808-Ljbffr