Inside Sales Representative

Inside Sales Representative Winston Water Cooler is a leading plumbing supply distributor serving contractors, engineers, and project teams across Texas. Our Austin branch supports a fast-growing market where accuracy, responsiveness, and product knowledge directly impact project success. We're looking to add an Inside Sales Representative who understands how jobs flow, can support customers at a high level, and contribute to growing the business. This is a core inside sales role responsible for supporting contractors, managing quotes and orders, and handling project-related documentation such as submittals and O&Ms. You'll work closely with customers, outside sales, and operations to ensure jobs move forward without delays. This role requires attention to detail, strong communication, and a solid understanding of plumbing supply materials. This is not just order entry, it's about understanding the job, anticipating needs, and supporting customers at a high level. Key responsibilities include: Answering incoming calls and supporting customer inquiries Preparing and managing quotes, orders, and pricing Entering and processing orders accurately in Epicor Eclipse Supporting counter sales as needed during peak times Creating and managing submittals and O&M documentation Coordinating with warehouse, purchasing, and sales teams to ensure order accuracy and delivery Following up on backorders, timelines, and customer needs Supporting existing customer relationships and contributing to new business opportunities What we're looking for includes: 35 years of plumbing supply, HVAC, or building materials experience Strong understanding of how jobs are built and materials are used Experience with Epicor Eclipse, Excel, and submittal tools (SpecBooks preferred) Ability to manage multiple priorities in a fast-paced environment Strong attention to detail and organizational skills Professional communication and customer service mindset Familiarity with the Austin market and customer base is a plus What success looks like includes: Accurate, timely quotes and order processing Strong support of customer jobs from quote to delivery High-quality submittals and documentation Reliable communication with customers and internal teams Contribution to customer retention and growth Why Winston Water Cooler: Competitive base salary ($60k$85k) + bonus opportunity Stable, growing presence in the Austin market Opportunity to work on project-driven business Team-oriented environment with strong operational support Long-term growth within the company If you know the plumbing supply business and want to be part of a team that keeps projects moving, we'd like to talk. #J-18808-Ljbffr Winston Water Cooler, Ltd.