Employment Practices Liability Claims Analyst
$82.8k - $124.2kThe Hartford
Position Overview Claims Analyst FL - CV08CE. As a Hartford Global Specialty - Financial Lines entry level Claims Analyst in our Employment Practices Liability (“EPL”) unit, you will be responsible for handling an inventory of claims‑made, large company, middle market and small commercial EPL claims, many of which are Charges with the Equal Employment Opportunity Commission or similar State agencies. This role will also provide support to the EPL Team Leader and other EPL team members requiring assistance and/or information in the management of claims of higher complexity and/or exposure. Responsibilities Conduct investigations and analyze and evaluate the information learned. Accurately analyze and determine coverage, liability and damages based upon the facts of each claim. Proactively manage caseload, evaluating overall exposure and identifying potential financial impact to the policy, leading to the development of effective file strategy and sound reserve rationale. Communicate written positions to insureds, management and other required parties on coverage, liability, damages and other issues. Work professionally and appropriately with stakeholders including defense counsel, insureds’ representatives, co‑defendants, underwriters and agents. Proactively manage litigation and counsel, including litigation planning and execution, budgeting and bill review. Develop and implement resolution strategies to achieve high‑quality outcomes. Ensure files are documented in a timely manner. Present cases to management for expense or indemnity reserve authority on appropriate files. Prepare comprehensive reports to claim leadership on case developments and policy issues. Participate in the preparation for or attendance at mediations, settlement conferences and/or trials. Provide support to and collaborate with team members on case‑specific issues, departmental reporting and miscellaneous projects. Respond appropriately and timely to inquiries/requests for information from all business partners, including agents, policyholders, underwriters and actuaries while providing superior customer service. Support and help build a team environment where differences are valued, building appropriate rapport and constructive and effective relationships with people inside and outside the organization. Motivate yourself and others to achieve high standards and continuously improve. Qualifications Bachelor’s degree required; professional designation and/or legal degree a plus; insurance company or law firm experience a plus. Basic knowledge/understanding of professional lines and/or litigated coverage and liability exposure desired; EPL knowledge a plus. Strong organizational and analytical skills, disciplined and results‑oriented. Excellent oral and written communication skills. Strong strategic thinking abilities and execution skills. Ability to communicate thoughts clearly and concisely, and to influence and persuade others. Superior interpersonal skills, with an ability to work well as part of a team and/or in supporting roles. Work Arrangement This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Naperville, IL, Alpharetta, GA, NYC, NY) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. Compensation The listed annualized base pay range is $82,800 – $124,200. Actual base pay may vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short‑term or annual bonuses, long‑term incentives, and on‑the‑spot recognition. Equal Employment Opportunity Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age #J-18808-Ljbffr
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