Customer Solutions Engineer

Supporting the design and delivery readiness of customer solutions, the full-time Customer Solutions Engineer will collaborate with various stakeholders to develop service estimates, statements of work, and solution documentation while ensuring alignment with operational processes. Key responsibilities Assist in the development of service estimates, project assumptions, and pricing models for customer engagements Collaborate with Sales, Delivery, and Product Management to create quality service solutions Gather and analyze business and technical requirements from customers and internal stakeholders Required qualifications 2+ years of experience in project management, professional services delivery, or technical consulting 1+ years of customer-facing experience Strong analytical skills and experience in gathering requirements Proficiency with Microsoft Office and collaboration tools Ability to manage multiple priorities and synthesize information into actionable recommendations