Parts Support Specialist

Mercedes-Benz | Luxury & Hospitality | Launch a Career in Parts Operations

The parts department doesn't get the spotlight but nothing moves without it. Every repair that gets done, every van that leaves on time, every technician who stays productive depends on a parts team that's organized, accurate, and fast. If you're someone who takes pride in doing the behind-the-scenes work that makes everything else possible, we want to meet you.

We're building the parts support team for a brand-new operation, and we're filling multiple full-time roles. No automotive parts experience required we will train the right people. What we can't teach is work ethic, attention to detail, and a hospitality mindset. Bring those, and we'll build the rest together.

The Mercedes-Benz Van Center of Vancouver is a brand-new, dedicated Sprinter Van Center opening in August 2026 in the heart of the Vancouver/Portland metro area. We are not just another dealership we are a purpose-built facility focused exclusively on Mercedes-Benz Sprinter vans, serving businesses, commercial fleets, adventure enthusiasts, and hospitality partners across the Pacific Northwest.

This is a rare ground-floor opportunity. You won't be inheriting someone else's culture or fitting into an existing mold you'll be helping to build it. At our Van Center, hospitality is a core value, not a department. Every team member plays a role in delivering an experience that is warm, professional, and genuinely different from anything in our market.

Roles We're Filling

• Parts Counterperson Internal | First point of contact for service technicians needing parts. You pull the right part, get it to the right tech, and keep the shop moving without delays
• Parts Shipping & Receiving | Receive, verify, and log incoming inventory. Process outbound orders accurately and on time. You are the gatekeeper of what comes in and what goes out
• Parts Inventory & Stocker | Maintain accurate bin locations, stock incoming parts, conduct cycle counts, and keep the parts room organized so everything is exactly where it should be

What You'll Do

• Pull and deliver parts to technicians at the counter and on the shop floor quickly and accurately
• Receive incoming shipments verify against purchase orders, log discrepancies, and stock to correct bin locations
• Process outbound orders and returns, ensuring proper documentation and packaging
• Maintain bin accuracy and parts room organization to support a fast-moving service department
• Conduct regular cycle counts and assist with periodic physical inventory
• Monitor and flag low-stock items to the parts manager before they become a problem
• Support the parts team with daily tasks to keep operations running smoothly
• Uphold the cleanliness, organization, and presentation standards of the parts department at all times

What We're Looking For

• 2+ years of experience in a customer service, hospitality, retail, or warehouse role automotive experience is a plus but not required
• Strong work ethic you show up on time, stay engaged, and take ownership of your work
• Sharp attention to detail parts accuracy directly affects technician productivity and guest satisfaction
• Comfortable in a fast-paced, team-oriented environment where priorities can shift quickly
• Organized and process-driven you like systems, follow procedures, and keep things tidy
• Friendly and professional you'll interact with technicians and teammates throughout the day
• Basic computer skills for inventory and order management systems
• Punctual, dependable, and takes genuine pride in doing the job right

Compensation & Structure

• Competitive hourly wage commensurate with role and experience
• Full-time positions consistent schedule, MondayFriday
• A strong entry point into the automotive industry with a clear path to grow

Why Join Our Founding Team?

• Ground-floor opportunity to shape the culture, processes, and standards of a brand-new operation
• Represent one of the world's most iconic luxury brands
• Manufacturer-supported training and Mercedes-Benz certification opportunities
• Collaborative, hospitality-first culture where your contributions are seen and valued
• Serve a thriving commercial market in one of the Pacific Northwest's fastest-growing corridors
• Full benefits package including medical, dental, vision, and paid time off
• 401(k) plan
• Career growth potential as the business grows and scales