Cloud Ops Engineer

About the Role:

As a Cloud Ops Engineer at Wrike, you have advanced skills in supporting cloud and on-prem data center infrastructure with security in mind. You know how to work with containers, networking, monitoring, automation, and debugging a reasonably complex infrastructure. You feel comfortable defining your own work based on the team OKRs. You can also help others do so when necessary. You are used to proposing meaningful improvements to the existing infrastructure in alignment with architects and tech leads, and you can drive the execution

For this position, we are seeking an Observability Hero with a deep background in Infrastructure Engineering to design, build, and own our observability strategy. In this role, you will define the processes, standards, and architecture required to ensure comprehensive visibility across our distributed systems, heavily focused on modern Cloud and Kubernetes environments

Your Impact:

• Designing, building, and owning our end-to-end observability strategy (metrics, logs, and distributed traces) for our distributed cloud infrastructure
• Managing the Wrike product infrastructure
• Implementing reliable solutions to ensure a product uptime SLA of 99.9%
• Working with GCP, AWS and other cloud providers in the IaC paradigm
• Introducing and supporting new infrastructure services
• Actively participating in incident response and management, including on-call duties
• Developing and maintaining professional connections within and outside of the team

Your Qualifications:

• Kafka and rabbitmq for messaging
• Kubernetes and ArgoCD (Service-oriented architecture)
• Nginx, HAproxy and Istio for load balancing
• GCP, AWS and Cloudflare are our main cloud providers
• Puppet, Ansible and Terraform for defining everything as a code
• Python to automate everything
• Prometheus (VictoriaMetrics) and Zabbix for monitoring
• Graylog, Logstash, Fluentd for logging
• Jenkins and Gitlab-CI for building pipelines
• Upper Intermediate English skills

Standout Qualities:

• A suitable candidate must have extensive hands-on experience supporting and optimizing the Observability stack
• Intermediate knowledge of the following areas: Data networks, Security, Databases, Cloud providers, Process automation, Kubernetes
• Advanced experience with any Cloud Provider management using IAC (AWS/GCP/Azure).
• Advanced Linux administration skills with experience in maintaining highly available infrastructure for web application stack