Receptionist

ReceptionistWe are seeking a part-time receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination.What We OfferPaid TrainingEmployee vehicle purchase plansFamily owned and operatedSaturday LunchesDiscounts on products and servicesFields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company.ResponsibilitiesAnswer phones and direct consumers to the proper department and follow up promptlyHandle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolutionCommunicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time customers spend on holdAssist the managers with various clerical duties as neededBe friendly, professional, courteous, and efficient when working with all customers and employeesFamiliarize yourself with department structures & internal procedures for assisting customers efficientlyQualificationsExperience with the Microsoft Office suite is a plusAvailable to work Monday - Friday 4:00 pm-7:00 pm and Saturday 8:00 am - 5:00 pmAbility to communicate customers' interests, needs, and requests to management and sales personnelProfessional personal appearanceStarting pay for this position is $17.00/hr