Systems Specialist

Systems SpecialistThe Systems Specialist provides technical support and administration for Sheldon ISD's physical and virtual servers, cloud services, applications, backups, identity systems, rostering, and device management environments. This position manages assigned district systems and applications and serves as a backup to the Systems Administrator to help maintain reliable, secure, and efficient district operations.Qualifications:High School Diploma or GEDThree (3) or more years of relevant technical experience and/or Experience supporting technology systems in a K12 environmentExperience supporting servers, cloud applications, integrations, or related systemsCompTIA Server+ and/or Google Amplified Level 1 certification required within one (1) year of hirePreferred: Associate degree in Information Technology, Computer Science, or related technical fieldExperience with student/staff rostering and Apple JAMF device managementSpecial Knowledge and Skills:Working knowledge of physical and virtual servers, operating systems, cloud services, backup technologies, and application managementKnowledge of Active Directory, Microsoft 365, Google Workspace, and identity/access managementKnowledge of student and staff rostering, data synchronization, mapping, and application integrationsWorking knowledge of Apple device management using JAMFAbility to troubleshoot servers, applications, cloud services, authentication, and system connectivityStrong documentation, communication, organizational, and customer service skillsAbility to work independently and collaboratively with Technology Department staff and district stakeholdersMajor Responsibilities and Duties:Serve as a backup to the Systems Administrator and assist with the administration, configuration, maintenance, and troubleshooting of district systems and server infrastructure.Administer and support district physical and virtual servers, including Skyward, camera servers, application servers, and other assigned server environments.Manage and monitor district backup servers and appliances, including Cohesity, to support data availability, recovery, and protection.Administer Active Directory, Microsoft 365, and Google Workspace, including accounts, groups, permissions, access, and other assigned administrative functions.Manage student and staff rostering, data synchronization, and account provisioning between district systems and instructional applications.Administer Apple Jamf, including device enrollment, application deployment, configuration profiles, inventory, and device management.Administer and support district applications and platforms, including Raptor, ClassLink, Destiny, FrontRow servers, Boxlight Mimio NDMS, Primero POS, Precision Business Management, ManageEngine, and other assigned systems.Administer assigned third-party applications and licensing, including Microsoft, Adobe, Zoom, and other district-supported platforms.Support identity, authentication, student password management, email filtering, and application access.Support district time clock and Lenel S2 employee badge systems in coordination with appropriate district departments.Serve as a technical resource for Campus Technology Specialists requiring assistance with server, cloud, application, account, and authentication-related issues.Troubleshoot application integrations, data synchronization, server, cloud, authentication, and system connectivity issues.Maintain accurate documentation of assigned systems, servers, applications, configurations, integrations, licensing, and technical procedures.Coordinate with vendors and district departments to support system implementations, upgrades, integrations, and technical issues.Follow district cybersecurity, access control, data privacy, backup, and technology standards.Provide professional customer service and support other areas of the Technology Department as needed.Perform all other duties as assigned.Mental Demands/Physical Demands/Environmental Factors:Tools/Equipment Used: Hand tools and test instruments for electronic repairs and cable installations; personal computers and peripherals; small truck or vanPosture: Prolonged sitting and standing; regular kneeling/squatting, bending/stooping, pushing/pulling, and twistingMotion: Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb laddersLifting: Moderate lifting and carrying (up to 44 pounds); occasional heavy lifting (45 pounds and over)Environment: Exposure to electrical hazards; occasional prolonged and irregular hours; frequent districtwide travel; May be required to be on-call 24 hours a day.Mental Demands: Work with frequent interruptions; maintain emotional control under stress*Minimum Salary $59,560 *Stipend $2,000 *Salary is commensurate with experience *Works 226 Day Calendar *Please note that this role requires in-person attendance and is not eligible for remote work. Sheldon ISD will accept applications for this position through September 2, 2026. After this date, applications will continue to be accepted in the event a suitable candidate is not identified. If no viable candidate is selected from the initial applicant pool, applications submitted after September 2nd will be reviewed in five-day intervals until a candidate is recommended for hire.