Microsoft 365 and Azure Government Administrator

Responsibilities & Qualifications

RESPONSIBILITIES

• Provide daily administration and support for Microsoft 365 environments including Exchange Online SharePoint Online OneDrive and Power Platform. Manage user permissions and access for new and existing site collections and their associated lists and items site configurations content organization and list and library creation and configuration in accordance with a five-business-day response standard.

• Conduct compliance checks verifying alignment with enterprise information architecture taxonomy standards and content lifecycle rules.

• Execute the annual enterprise site assessment using the clients assessment framework and recommend improvements to the instrument.

• Monitor automation and workflow performance tracking failures errors delays bottlenecks and process misalignments. Propose and implement approved optimizations.

• Produce platform reporting including SharePoint usage and activity analytics Teams collaboration metrics workflow performance statistics content health metadata compliance and adoption indicators.

• Support solution development and documentation under the direction of the Solution Architect including configuration testing and deployment artifacts. Partner with stakeholders to refine requirements iterate quickly and deliver secure compliant solutions.

• Monitor Microsoft 365 service health performance and availability. Assist with service updates feature rollouts and configuration improvements.

• Maintain Microsoft 365 configuration documentation operational procedures and knowledge-base articles.

• Assist with security assessments audit evidence collection and remediation activities. Collaborate with engineering cyber and operations teams to validate new capabilities support accreditation activities and maintain secure configurations aligned with federal standards.

• Independently diagnose and resolve routine and moderately complex Microsoft infrastructure incidents including complex OneDrive/SharePoint service application and content-related issues across multiple environments.

• Complete configuration changes service requests and user administration activities in accordance with established procedures and ITIL change-management practices. Interact with site/collection owners to handle service inquiries and problems.

• Assist customers with the development of Microsoft Power Platform solutions especially Power Automate flows at scale including governance monitoring exception handling connectors and ALM.

• Troubleshoot Power BI reports dashboards and data models that translate complex data into actionable insights.

REQUIRED QUALIFICATIONS

• 3 years experience in releated business functions
• Bachelors degree required.
• Must be eligible for a Public Trust (NRC IT-1).

• Experience with SharePoint Online.

• Experience with configuring installing and securing SharePoint systems.

• Experience managing M365/O365 cloud offerings such as Microsoft OneDrive SharePoint Online and Power Platform

• Advanced Power Automate expertise ( actions Graph/REST integration custom connectors solution packaging environment strategies)

• Solid Power Platform knowledge and development experience (Power Apps basics Power BI authoring Dataverse/SharePoint as data sources)

• Proven experience building secure productiongrade integrations

• Experience with Change Management fundamentals to ensure proper planning execution and documentation of changes to the environment.

• Experience with Tier 2 & Tier 3 system administration.

• Experience with reviews incident analysis and identification of issue trends .

• Windows or Linux experience. Responsible for administering customer servers in a hybrid cloud/on-premise environment.

Overview

Teksynap is seeking a Microsoft 365 and Azure Government Administrator to support an enterprise federal environment. This position provides hands-on administration and operational support across Microsoft 365 Azure Government Microsoft SharePoint OneDrive Power Platform and related Microsoft Windows administration and cloud services.

The Administrator will manage daily Microsoft infrastructure activities execute approved configuration changes resolve routine and moderately complex technical issues and support security and compliance initiatives in hybrid on-premise and cloud environment. This individual should be comfortable working independently while escalating advanced or cross-platform issues to the Senior Microsoft Infrastructure Administrator when appropriate.

The ideal candidate has practical experience administering hybrid Microsoft cloud technologies in a federal or similarly regulated enterprise environment and demonstrates strong technical judgment attention to detail and a commitment to secure infrastructure operations.

T ekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. Technology moving at the speed of thought embodies these principles the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health dental vision 401K life insurance short-term and long-term disability plans vacation time and holidays.

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The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract applicable law or regulation.

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Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Rockville MD
• Type of environment: Hybrid
• Noise level: Low
• Work schedule: Schedule is day shift Monday Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: Less than 10%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to use hands to grip handle or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop kneel crouch or crawl. The employee is regularly required to lift up to 10 pounds.

The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision distance vision peripheral vision depth perception and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

• U.S. Citizen
• Must successfully pass a drug screening
• Eligible for Public Trust (NRC IT1)

WAGE INFORMATION

Target salary range: $90000.00 - $120000.00. The salary range displayed is an estimate only and is not a guarantee of compensation or salary and will be determined on several factors regarding the individuals particular combination of education knowledge skills competencies and experience as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees.

OTHER INFORMATION

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal state and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

Many positions require specific certifications and/or the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. Applicants who accept an offer of employment may be subject to investigations performed by TekSynap and/or the Government to verify the candidate meets the required qualifications and other eligibility requirements.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals employment decisions will be based on merit qualifications and abilities. TekSynap does not discriminate against any person because of race color creed religion sex sexual orientation gender identity protected veteran status national origin disability age genetic information or any other characteristic protected by law (referred to as protected status). This nondiscrimination policy extends to all terms conditions and privileges of employment as well as the use of all company facilities participation in all company-sponsored activities and all employment actions such as promotions compensation benefits and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application please contact for assistance.

Required Experience:

Unclear Seniority