Administrative Specialist I

COO - OPS - Institutions Operations

Administrative Specialist I (S)

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

This position is located at Pamlico Correctional Institution, a medium custody correctional facility housing adult male offender. The employee assigned to this position is responsible for processing offender mail, electronic communications, photographs, and packages in compliance with NCDAC policy and institutional procedures to ensure the safety, security, and orderly operation of the facility. Primary duties include reviewing, inspecting, approving, and/or disapproving offender mail and photographs through the Text Behind electronic mail system, as well as monitoring offender electronic messages and photos through the GTL Command system. Employee will ensure all correspondence complies with policy and does not contain contraband, unauthorized content, Security Risk Group (SRG) activity, threats, escape plans, criminal activity, or other materials that could compromise institutional security. This position is also responsible for inspecting and processing incoming offender packages received from US Mail and/or other delivery services to ensure compliance with approved vendor requirements and agency procedures. The employee will identify unauthorized items, complete required documentation, and process contraband or policy violations in accordance with established procedures. Additional responsibilities include opening, inspecting, scanning, logging, and distributing offender mail and packages; maintaining accurate records; data entry in the computerized inmate banking system when applicable. Information obtained through mail and communication monitoring may assist with internal investigations, intelligence gathering, and the prevention of contraband introduction or other security threats. The position requires strong attention to detail, sound judgment, confidentiality, and the ability to interpret and apply policy. The employee will regularly interact with offenders, staff, vendors, and offender family members and must be proficient in computer systems and automated office equipment. Work is performed in a correctional environment and may involve occasional high volumes of mail which require timely decision-making and strict adherence to policy and procedure.

Salary Range: $39,244.00-$68,679.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Demonstrated experience handling confidential/ sensitive documents, tracking, maintaining, or organizing large amounts of data
• Documented knowledge of computers and Microsoft Office programs

The State of North Carolina offers a comprehensive benefits package including:

• Health Insurance options
• Retirement Plans
• NC Flex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave

To be considered for an Administrative Specialist I position, ALL applicants must:

• Meet Criminal Justice Standards requirements (12 NCAC 09G.0302)
• Pass a criminal background check
• Produce a negative drug screening result
• Successfully complete medical and psychological evaluations
• Possess a valid driver's license

If multiple applications are submitted, only the most recent application received before the closing date will be considered.

State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase may result.

The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.

The North Carolina Department of Adult Correction (NCDAC) uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:

• Complete education history (including high school)
• Full work experience details
• Certificates and licenses, if applicable
• Education must be from appropriately accredited institutions.
• Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
• Applicants may be subject to a criminal background check and drug screen.

The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

For a list of organizations that perform this specialized service, please visit the NACES membership website at

Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.

Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD256 or NGB22, along with the state application.

The NCDAC must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NCDAC: PREA Hiring and Promotion Prohibitions

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter: Vickie Denise Shaw

Email: View email address on click.appcast.io