Translation Assistant & Operation

Translation Assistant & Operation

Englewood Cliffs, New Jersey, United States

About the Job Translation Assistant & Operation

Individual Roles & Responsibilities: [Primary R&Rs]

1. Document Translation: Translate documents from one language to another (Korean, English), ensuring accuracy. This could include internal company documents, emails, reports, contracts, etc.
2. Oral Translation: Provide real-time oral translation (simultaneous or consecutive interpretation) during meetings or events.
3. Language Support: Collaborate with other departments or teams by offering language support. For example, assisting customer service or marketing teams in communicating with international clients.
4. Invoice Management with Service Providers: Collaborate with service providers to obtain accurate accounts payable details, ensuring timely receipt of invoices and effective follow-up on outstanding items.
5. Administrative Tasks:
   • General Assistance: Assist with additional tasks such as project management, or provide support to other departments when necessary.
   • Closely with the audit team to review discrepancies in billing, facilitating the re-invoicing process as necessary to resolve issues.
   • Expense Billing Coordination: Discuss and arrange billing methodologies when expense categories differ, ensuring compliance with company policies and client agreements.

[Extra R&Rs] Extra R&R can be added by mutual consultation. III. Core Competency Required for This Position

• Must be fluent in English and Korean
• Excellent communication and interpersonal skills
• Familiarity with MS Office (Word, Excel, PowerPoint) is essential.
• Previous customer service experience
• Roll-up your sleeves attitude

IV. General Background

• A. Supervision - List the number of people this position supervises if any, either directly or through subordinates, and describe the degree of supervision. 1, Team Leader
• B. Confidentiality - Describe the exposure level to confidential company information. Explain the type of data handled.
• All personnel, customer, financial, and legal data - highly confidential
• C. Responsibilities - State the extent to which an error in judgment on the job would result in loss of time, expense or public/employee good will. Wrongful judgment in the privacy law could incur substantial financial damages and time consumption for company.

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