Operations Support Coordinator, M-F 830am-5pm

Why Work for Saddle Creek

Saddle Creek Logistics Services succeeds by promoting a diverse friendly and respectful teamwork environment. As a vital service provider we not only make a difference in our community but offer our associates opportunities to enhance their skills build meaningful careers and end each day with a sense of accomplishment. If youre looking for a family-oriented company that lives by its values and offers competitive pay and benefits join our team today.

Benefits:

• Weekly pay with skill pay and shift differentials

• Benefits packageincluding medical dental vision and medical reimbursement

• Medical employee-only premium less than $10/week with wellness discounts

• HSA with annual employer contribution

• Weekly 401(k) match

• Vacation immediatelyupon hire

• 8 holidays per calendar year

• Personal time after 90 days

• EAP and identity theft protection

• Tuition reimbursement

• Company paid life insurance and short term disability

Note that if you are viewing this posting on an external job board (such as Indeed LinkedIn ZipRecruiter etc.) unless specifically stated in the posting the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background skills and compensation requirements.

Summary

The Operations Support Coordinator is responsible for providing support to the warehouse floor operations. This position will coordinate all incoming and outgoing trucks and ensure the proper documentation is prepared. Operations Coordinator will act as the primary point of contact for drivers and addition to driver and carrier duties Operations Coordinators will support waving and documenting orders and returns as needed by the operation.

Responsibilities

• Communicate with carrier dispatch and clients drivers verbally and in writing with a professional and positive attitude.

• Schedule inbound and outbound shipments through transportation management systems (TMS) and communicate truck schedule.

• Manage Bill of Ladings (BOLs).

• Act as liaison between drivers and Saddle Creek personnel on any issues or questions with shipments.

• Research and offer solutions for driver-based issues or questions.

• Assist warehouse leads and operations teams.

• Generate and retain required reporting for operations.

• Wave orders document returns and exchanges including generating receipts and shipping documents.

• Check in carriers for appointments.

• Verify quality timeliness and accuracy of receiving process.

• Assists in answering phones.

• Order packaging and general warehouse supplies.

• Prints labels for operations use.

• Other duties as assigned by supervisor or manager.

Qualifications

Education/Experience

• High School Diploma or GED

• Associates degree preferred

• Six (6) months experience or more in a customer service client-facing or clerical role.

• Experience with working with warehouse management systems (WMS) is preferred.

• Experience working in a warehouse light industrial or similar setting is preferred.

Knowledge Skills and Abilities

• Able to work in a fast-paced environment

• Excellent verbal and written communication skills especially through e-mail and over the phone

• Strong interpersonal skills

• Good problem-solving conflict resolution and prioritizing skills.

• Experience in preparing and maintaining accurate records and reports.

• Ability to follow both written and verbal instructions.

• Proficiency with technology and experience within Microsoft Suite (Outlook Word Excel PowerPoint)

• Comfortable working in office and warehouse environments including non-climate-controlled areas.

Saddle Creek is an Equal Opportunity employer and an Affirmative Action employer as required by law. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race gender national origin ancestry age color religious creed marital status genetic information sexual orientation gender identity gender expression sex (including pregnancy breastfeeding and related medical conditions) mental or physical disability medical condition military and veteran status or any other status or condition protected by applicable federal state or local laws governmental regulations and executive orders. View the EEO poster here. View the E-Verify Posting here.

Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity please send an e-mail to and let us know your contact information and the nature of your request.

Required Experience:

IC