Babyletto Store Manager

Job Description

Job Description

About Million Dollar Baby Co.

Million Dollar Baby Co. started in 1990 and is proudly family-owned and operated in Los Angeles. Since then, MDB has grown to 7 distinct brands of children's furnishings ranging in style, aesthetic, and price, while carrying some of the industry's most eco-conscious and award-winning designs. We can be found in retailers like Target and Amazon, and specialty retailers like Pottery Barn Kids and Crate & Barrel.

Under the Million Dollar Baby Co. parent company are our family of brands: Babyletto, daVinci, Nursery Works, and Namesake. We're proud to offer the most Greenguard Gold–certified cribs on the market and to use FSC-certified sustainable wood across our brands whenever possible. We've also pioneered Styrofoam-free packaging for several of our best-selling collections — an innovation that reduces waste while protecting our products during shipment.

At Million Dollar Baby Co., our team members are our #1 priority, and we partner with exceptional partners and retailers around the world who share our core values:

• Treat Your Team Like Family — lead with respect, gratitude, empathy, and kindness.
• Make an Impact, Drive Results — focus on meaningful work that moves families forward.
• Deliver a "Wow" Customer Experience Every Time — every detail matters.
• Strive for Continuous Improvement & Learning — keep growing, keep getting better.
• Cultivate Quality Conversations — communicate honestly and thoughtfully to build trust.

Over the years, our commitment to people, innovation, and a positive workplace culture has earned us five consecutive "Best Place to Work" awards, one of the best workplaces by "Built in LA" , a 4.6 rating on Glassdoor , and 13 years on the Inc. 5000 Fastest Growing Companies list — recognitions that reflect the heart of who we are and the community we're proud to build. We'd love to talk to you!

About the role:

As a Store Manager at Babyletto, you will lead your store with clear ownership of business performance, team development, and the client experience. You are responsible for driving sales, building a high-performing and motivated team, and ensuring operational excellence while representing Babyletto's core values. You will set the direction for the store, translate company goals into actionable plans, and partner closely with leadership and cross-functional teams to achieve results.

What you'll be doing:

• Lead, inspire, recruit, and develop a high-performing store team, owning the full talent lifecycle to deliver an exceptional client experience.

• Set the standard for product knowledge and selling excellence, coaching the team to deliver tailored product guidance.

• Drive client engagement strategies that build long-term relationships, strengthen brand loyalty, and grow repeat business.

• Ensure the team confidently communicates Babyletto's brand story, history, and value proposition in every client interaction.

• Own inventory management and back-of-house operations, ensuring accuracy, efficiency, and alignment with business goals.

• Resolve escalated challenges with sound judgment and urgency.

• Partner with our home office to execute programs and initiatives that drive results.

• Document customer insights and trends to inform cross-functional decisions.

• Own scheduling and payroll to align labor with business goals.

• Ensure operational excellence, uphold key policies and procedures, and identify opportunities to improve processes and SOPs.

• Oversee consistent execution of opening and closing procedures.

• Use KPIs and reporting to drive strategy and exceed sales targets.
• Model and champion Babyletto's mission and core values.

What you bring to the table:

• 3+ years of experience in retail or hospitality leadership, including managing direct reports

• Shopify experience preferred, but not required

• Comfortable giving and receiving feedback to drive store performance and customer experience

• Strong ownership mindset with the ability to lead through challenges and drive solutions

• Available to work a flexible schedule including evenings and weekends
• Ability to lift up to 25 lbs at times.

Our Retail Benefits:

• 100% of your health, dental, and vision insurance monthly premiums paid by us!

• Basic Life and Disability Insurance

• Vacation travel subsidy and Wellness and Enrichment subsidy programs

• Tuition and continuous learning reimbursement

• Matching charitable donations to the nonprofit organization of your choice

• Free MDB Co. swag + great employee discount on products

California pay range

$38—$42 USD

Our Benefits:

• 100% of your health, dental and vision insurance monthly premiums paid by us! 
• Flexible PTO because we respect the need for work/life harmony 
• Company matching 401(k) 
• Vacation reimbursement and wellness and enrichment subsidy programs 
• Tuition reimbursement 
• Matching charitable donations to the nonprofit organization of your choice 
• Company-wide monthly celebrations - lunch is on us! 
• Dog-friendly workplace, yes! You can bring your best friend to work 
• Free MDB Co. swag + generous employee discount on products 

At Million Dollar Baby Co., we're passionate about diversity and welcome applicants from all backgrounds. Our diversity, inclusion and equity committee (DIEC) strives to break barriers for minority communities, help educate the company on pertinent topics, and work to ensure equal opportunities for existing and potential employees. Since its formation in 2020, our committee has focused on multiple areas, some include hiring, community involvement and continuous learning about Diversity, Inclusion and Equity.

Million Dollar Baby Company is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and/or recruitment process.