Ocean Import Specialist

Company Overview

Since its inception in 1995, FNS has been focused on providing the best total logistics services by implementing our core values: trust, communication, team play, challenge, and balance. Through trust, we can be a logistics partner that customers trust with a diverse group that works together based on a strong, unified belief. By communicating with and accommodating the voices of customers and co-workers we can deliver the best services. Our team play is enhanced by the appreciation and cooperation with each other with a focus on a singular goal. Challenging the status quo and innovating, FNS is unafraid of failure and strives to develop and improve our processes. Work-life balance strives to provide individuals with happiness to achieve and grow together.

For 2025, we have set out to become one of the nation's top 25 logistics companies with more than $1,500M in sales, with the best employee and customer satisfaction, and a network of over 100 different partners.

To achieve our goals, there is an emphasis on three traits of work. We promote a family-like working environments allow us to help promote every member's work-life balance, allowing us to develop cooperation and care for one another like family. We are nominated by our customers whom we can grow with based on a trusting relationship between our services and our customers. We specialize fields of work where professionals can nurture their talent, and we focus on every member's work-life balance so that members may cooperate and care for each other like family. Our core values are integral to the success and growth of FNS.

To Discover more, please visit our website at

Responsibilities

• Lead and oversee daily logistics operations, ensuring the timely execution of shipments, operational reporting, shipment tracking, and customer communications.
• Build and maintain strong client relationships by understanding business requirements, delivering tailored logistics solutions, and ensuring exceptional customer satisfaction.
• Develop and negotiate competitive transportation solutions with carriers to optimize cost, capacity, and service performance.
• Manage freight booking activities while ensuring compliance with customer requirements, company policies, and operational standards.
• Coordinate shipment pickups, deliveries, and cross-functional logistics activities to ensure efficient and seamless execution across the supply chain.
• Monitor shipment performance, proactively identify potential disruptions, and implement effective corrective actions to minimize operational risks and service interruptions.
• Oversee the accuracy and integrity of transportation management systems, customer records, and operational data to support reporting and informed business decisions.
• Provide clients with strategic guidance on transportation planning, supply chain optimization, and risk mitigation initiatives.
• Lead, coach, and develop team members by fostering a high-performance culture through regular feedback, training, and performance management.
• Partner with internal stakeholders and external service providers to enhance operational efficiency, improve service quality, and achieve organizational objectives.
• Analyze operational KPIs and performance metrics to identify improvement opportunities, implement process enhancements, and drive continuous operational excellence.
• Ensure compliance with applicable transportation regulations, company policies, safety standards, and industry best practices while maintaining high operational and service standards.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred.
• Minimum of 5 years of experience in freight forwarding, logistics, or supply chain operations, with demonstrated supervisory or management experience of 2 years or more.
• Strong knowledge of international transportation, including ocean freight, trucking, customs regulations, and Incoterms.
• Proven leadership experience with the ability to lead, mentor, and develop high-performing teams.
• Excellent customer service, interpersonal, communication, and relationship management skills.
• Strong analytical, problem-solving, and decision-making abilities, with the capacity to manage multiple priorities in a fast-paced environment.
• Proficiency in transportation management systems (TMS), ERP platforms, and Microsoft Office applications, particularly Excel, is preferred.
• Strong organizational and project management skills with exceptional attention to detail and a commitment to operational excellence.
• Ability to collaborate effectively across cross-functional teams and build productive relationships with customers, carriers, and business partners.
• Demonstrated ability to drive process improvements, optimize operational performance, and achieve business objectives.

Benefits (Full-Time ONLY)

• Health, Dental, and Vision PPO Insurance
• Life, STD, LTD Insurance
• 401(K) Plan
• Paid Time Off
• Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
• Years of Service Awards
• Education Assistant Program (Based on Eligibility)

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