Automotive Service Advisor

Service Advisor Position at Crain Kia of SherwoodJoin a team that truly values its people at Crain Kia of Sherwood, where we believe our employees are the foundation of our success. We are committed to creating an environment where team members are respected, supported, rewarded, and given opportunities to grow. If you are customer-focused, driven to succeed, and passionate about delivering an exceptional ownership experience, we want to meet you.We are seeking a Service Advisor who can build relationships with customers, communicate effectively, and help create an outstanding service experience from start to finish.What You'll DoGreeting customers and creating a welcoming experienceListening to customer concerns and documenting vehicle needs accuratelyRecommending maintenance and repair services based on vehicle requirementsProviding estimates and explaining repairs in a clear, professional mannerCoordinating repairs with technicians and monitoring progressKeeping customers informed throughout the service processEnsuring customer satisfaction before, during, and after the visitBuilding long-term relationships that encourage repeat business and referralsMaintaining accurate records and following dealership processesWhat We're Looking ForPrevious automotive service advising experience preferredStrong communication and customer service skillsAbility to multi-task in a fast-paced environmentPositive attitude and professional appearanceStrong organizational skills and attention to detailAbility to work effectively with customers, technicians, and team membersComputer proficiency and ability to learn dealership softwareValid driver's license with an acceptable driving recordWhat We OfferCompetitive CompensationCompetitive pay plus performance-based incentivesOpportunity for high earnings with no capStable customer base and strong service department supportComprehensive Benefits PackageMedical InsuranceDental InsuranceVision Insurance401(k) Retirement PlanPaid Time OffPaid TrainingCareer Advancement OpportunitiesEmployee DiscountsSupportive Leadership TeamWork-Life Balance Matters5-Day Work WeekAlternating Weekends OffA team culture that respects your time while providing opportunities for successWhy Crain Kia of Sherwood? At Crain Kia of Sherwood, you're more than an employee, you're part of a team. We invest in our people, celebrate achievements, promote from within whenever possible, and provide the tools needed for long-term success. We are looking for individuals who want a career, not just a job. If you're ready to join a growing dealership that values its employees, rewards hard work, and is committed to delivering an exceptional customer experience, apply today.Crain Kia of Sherwood: Driven by People. Focused on Excellence. Committed to Growth. Apply today and take your career to the next level.