HR Generalist

HR Generalist

Are you an experienced HR Generalist ready to join a dynamic, high-growth environment? We're hiring an HR Generalist in Plano, TX to support our multi-state workforce across recruiting, employee relations, compliance, onboarding, and performance management. About the Role

As our HR Generalist, you'll partner directly with the HR Manager and operational leaders to deliver a consistent, compliant, and people-centered HR experience. This is a hands-on role with real complexity - you'll navigate multi-state employment law, handle sensitive employee relations matters, coach supervisors through difficult situations, and help build the processes that make our team run better every day.

If you're someone who finds satisfaction in both the behind-the-scenes details and the moments that really matter to employees, this role is for you.

What You'll Do

Employee Relations & Performance Management

• Serve as a trusted first point of contact for employees and managers; proactively identify concerns and resolve issues before they escalate
• Conduct prompt, thorough, and well-documented investigations into employee concerns, policy violations, and workplace conflicts - maintaining strict confidentiality throughout
• Advise supervisors on PIPs, disciplinary actions, and terminations; draft clear, consistent documentation and coach operational leaders through difficult conversations

Employment Life Cycle & Compliance

• Lead new hire onboarding end-to-end, ensuring a welcoming, compliant experience with all pre-employment requirements cleared before day one
• Process lifecycle changes - promotions, transfers, status changes, and terminations - accurately in the HRIS; own the integrity of employee files and keep records audit-ready
• Ensure HR policies comply with federal, state, and local employment laws across multiple states; support audits and maintain up-to-date HR training materials and process documentation

Operations Partnership

• Track performance documentation and hold managers accountable for timely completion
• Identify process gaps, bring forward practical recommendations, and help implement improvements across a distributed workforce
• Support rollout and adoption of new HR programs, policies, and initiatives

What You Bring

• 3+ years of progressive HR Generalist experience, including hands-on work in recruiting, employee relations, compliance, and performance management
• Multi-state HR experience required; background in facilities, logistics, or field operations is a strong plus
• Proficiency with HRIS and ATS platforms - Paylocity experience preferred
• Comfortable with Google Workspace and electronic signature tools
• Strong written and verbal communication skills; able to facilitate training and navigate difficult conversations
• Bilingual in Spanish strongly preferred
• SHRM-CP or PHR certification highly preferred
• High school diploma or GED required; Associate's degree or higher preferred

Why Join Us We run on a set of values we call "FIGHENS" -Family, Integrity, Grit, Humility, Exceeds Customer Expectations, No Jerks, and Safety. These values shape how we hire, how we operate, and how we treat each other. You'll join a team that has your back, holds a high bar, and genuinely cares about the people doing the work. Location & Schedule This is a hybrid HR Generalist role based in 5700 Granite Pkwy, Plano, TX 75024 - 3 days per week in office. Approximately 10% travel required.