HR Generalist

HR Generalist

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Our Client. As one of the world's most admired brands, Our Client is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for diverse, talented team members who want to grow and start their impossible with us.

Our Client Human Resources is looking to hire to the HR Shared Service team a passionate and highly motivated candidate for the role of HR Generalist. The person in this role will provide consumer-grade level customer service to Our Client team members by accurately and promptly answering their HR and Our Client employee experience inquiries. Topic areas of questions include HR-related topics such as benefits, compensation, HR policies, etc. as well as general topic areas such as facilities inquires, expense reporting, employee development, etc. Reporting to the Supervisor, HR Shared Services, the HR Generalist role will support HR Shared Service objective to transform the way HR engages with Our Client team members.

What you'll be doing:

• Correspond quickly and proficiently with Askers in a professional manner that reflects a positive employee experience.
• Seek to understand Askers' needs and intentions, usually with little information, clarifying in writing their questions when required.
• Processes and verifies Form I-9 documentation in compliance with federal employment eligibility requirements, ensuring accurate completion, tracking, and audit readiness.
• Maintain a strong attention to detail to identify impacted populations, such as job level, worker type, work location, and Our Client entity to provide the right answer.
• Research question topics using team member resources and a library of information across several categories.
• Lead escalations to resolution by maintaining communication with Shared Service partners; ensure handoff of inquiries to SME/Stakeholders
• Leverage Workday functionality to track, manage, and resolve HR inquiries and processes efficiently, ensuring timely resolution and accurate documentation.

What you'll bring:

• Customer-first mindset and attitude
• Previous customer service or HR-related experience
• A positive, team attitude that looks to learn and grow everyday
• Proven ability to collaborate with a wide range of people at all levels in the organization
• Proficiency with the English language
• Strong written and verbal communication style that strikes the fine balance between professional and casual tone
• An excitement for managing a high-volume of tasks while maintaining a high-degree of accuracy and attention to detail
• Proven ability to maintain a high degree of confidentiality
• Proficiency in HRM Systems with a preference for Workday
• Proficiency with Microsoft 365 applications (Word, Excel, PowerPoint, Teams)
• Ability to quickly learn new software
• High School Diploma or equivalent (GED) or higher degree

At KAYGEN, we are always looking for dynamic, talented and experienced individuals. We invite you to join our team of talented IT professionals, consulting at client locations across the globe. Our culture is team-orientated; we strive to stand by our core values of respect, honesty and integrity. Our team of experienced staffing experts will work with you to find you the best opportunity. For more information, please visit us at

Benefits:

• Free Healthcare Insurance
• Vision and Dental Insurance
• 401(k) Retirement Plan
• Free Life Insurance
• Sick Time Off

Achieve your Kaizen by clicking here. A unique and exclusive talent community supported by Kaygen, that includes programs like:

• Certifications
• Mentorship Program
• Referrals
• Family and Wellness benefits
• Continuous Growth and Career Development