HR Generalist
eTeam
Job Title: HR Generalist
Job Type: Contract
Duration: 6 Months
Location: Plano, TX 75024
Shift: (9:30am /6:30pm)
Hybrid role - Tuesday and Wednesdays onsite What we're looking for
Job Type: Contract
Duration: 6 Months
Location: Plano, TX 75024
Shift: (9:30am /6:30pm)
Hybrid role - Tuesday and Wednesdays onsite What we're looking for
- Human Resources is looking to hire to the HR Shared Service team a passionate and highly motivated candidate for the role of HR Generalist.
- The person in this role will provide consumer-grade level customer service to team members by accurately and promptly answering their HR and employee experience inquiries. Topic areas of questions include HR-related topics such as benefits, compensation, HR policies, etc. as well as general topic areas such as facilities inquires, expense reporting, employee development, etc.
- Reporting to the Supervisor, HR Shared Services, the HR Generalist role will support HR Shared Service objective to transform the way HR engages with team members.
- Correspond quickly and proficiently with Askers in a professional manner that reflects a positive employee experience.
- Seek to understand Askers' needs and intentions, usually with little information, clarifying in writing their questions when required.
- Processes and verifies Form I-9 documentation in compliance with federal employment eligibility requirements, ensuring accurate completion, tracking, and audit readiness.
- Maintain a strong attention to detail to identify impacted populations, such as job level, worker type, work location, and entity to provide the right answer.
- Research question topics using team member resources and a library of information across several categories.
- Lead escalations to resolution by maintaining communication with Shared Service partners; ensure handoff of inquiries to SME/Stakeholders
- Leverage Workday functionality to track, manage, and resolve HR inquiries and processes efficiently, ensuring timely resolution and accurate documentation.
- Customer-first mindset and attitude
- Previous customer service or HR-related experience
- A positive, team attitude that looks to learn and grow everyday
- Proven ability to collaborate with a wide range of people at all levels in the organization
- Proficiency with the English language
- Strong written and verbal communication style that strikes the fine balance between professional and casual tone
- An excitement for managing a high-volume of tasks while maintaining a high-degree of accuracy and attention to detail
- Proven ability to maintain a high degree of confidentiality
- Proficiency in HRM Systems with a preference for Workday
- Proficiency with Microsoft 365 applications (Word, Excel, PowerPoint, Teams)
- Ability to quickly learn new software
- High School Diploma or equivalent (GED) or higher degree
Vacancy posted 2 days ago
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