Director, Information Technology

Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes.

We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. Today, Iterative Health is headquartered in Cambridge, Massachusetts, and New York City with 250+ employees world-wide.

The Director, IT will lead Iterative Health's technology infrastructure, systems, security, and IT operations as the company continues to scale across its corporate and clinical research network. This role will be responsible for building a secure, reliable, and scalable technology environment that enables employees to do their best work while supporting the operational needs of a growing healthcare technology and services organization.

The ideal candidate is a strategic and hands-on IT leader who can balance long-term technology planning with day-to-day execution. You will partner closely with leaders across teams to ensure technology solutions are aligned with business priorities, scalable, secure, and user-friendly.

Where You'll Drive Impact

IT Strategy & Leadership

• Develop and execute a scalable IT strategy aligned with Iterative Health's business and growth objectives.
• Establish IT roadmaps, priorities, standards, and operating processes across the organization.
• Serve as a strategic technology advisor to executive and functional leaders.
• Evaluate emerging technologies and identify opportunities to improve efficiency, scalability, and employee experience.
• Develop and manage the IT budget, vendors, contracts, and technology investments.
• Build and mature the IT function from an initial lean team into a scalable organization capable of supporting a rapidly growing, multi-site healthcare technology and services business.
• Lead, coach, and develop the Corporate IT team.
• Establish clear roles, responsibilities, service expectations, and performance metrics.

Infrastructure & IT Operations

• Oversee corporate IT infrastructure, networks, endpoints, applications, identity management, and collaboration tools.
• Ensure reliable, streamlined, secure, and scalable technology across corporate offices, remote employees, and clinical research sites while keeping costs efficient.
• Establish standards for device provisioning, lifecycle management, access management, and technical support.
• Build effective IT service management processes, including help desk, incident management, asset management, and service-level expectations.
• Establish the IT operating model, organizational structure, processes, policies, and service standards required to support the company's evolving technology needs.

Cybersecurity, Privacy & Compliance

• Oversee the company's cybersecurity program, and work with the internal team to set security strategy, policies, controls, risk management, monitoring, incident response, and employee security awareness.
• Oversee vulnerability management, endpoint protection, identity and access controls, and security awareness programs (IT and networking infrastructure initially, but may extend to cloud systems eventually).
• Coordinate incident response and business continuity planning for technology-related risks and lead information and security for the company.

Systems & Applications

• Partner with business leaders to assess, select, implement, and optimize enterprise applications and technology platforms.
• Establish governance around application ownership, integrations, data flows, and technology standards.
• Identify opportunities to consolidate systems, automate workflows, and improve data connectivity.
• Support technology integrations related to acquisitions, partnerships, and organizational growth.
• Establish governance for enterprise applications, including application ownership, administrative access, lifecycle management, integrations, licensing, renewals, security requirements, and data ownership.
• Establish standards for SSO, automated provisioning/deprovisioning, role-based access, and application access reviews.
• Identify and implement opportunities to automate employee lifecycle, access management, IT operations, and cross-functional administrative workflows.