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Restaurant General Manager

Full-time

Private Listing

GENERAL MANAGER – FLOOR OPERATIONS LEADER

THE ROLE

We are seeking a hands-on General Manager to lead one of our locations and take full ownership of front-of-house operations.

This role is designed for a leader who is equally comfortable on the floor during peak service and developing systems, teams, and structure behind the scenes .

You will serve as the operational head of the location , responsible for ensuring that service, team performance, and guest experience are executed at a consistently high level.

KEY RESPONSIBILITIES Floor Leadership & Guest Experience
  • Lead the dining room during peak service hours
  • Maintain a strong, visible presence on the floor
  • Ensure every guest interaction reflects a high standard of hospitality
  • Oversee table touches, guest recovery, and overall service flow
Team Leadership & Culture
  • Build and lead a high-performing FOH team
  • Coach managers and staff in real time
  • Foster a culture of accountability, professionalism, and pride
  • Set the tone for energy, service, and execution
Training & Development
  • Lead structured pre-shifts and ongoing training initiatives
  • Identify areas of improvement and actively develop the team
  • Ensure consistency in service standards across all shifts
Operational Excellence
  • Maintain standards across cleanliness, organization, and staff presentation
  • Ensure consistency in food & beverage execution and service timing
  • Support efficient floor operations and team coordination
Business Performance
  • Drive revenue through strong service engagement and upselling
  • Maintain awareness of labor efficiency and daily operations
  • Partner with leadership on improving performance and consistency
HOW THIS ROLE OPERATES
  • Approximately 50% on the floor during peak service
  • Approximately 50% focused on training, team development, and operational structure

This role plays a key part in bringing leadership vision to life through daily execution

WHO YOU ARE
  • A confident and hands-on leader with strong floor presence
  • Experienced in high-volume or upscale dining environments
  • Naturally detail-oriented with a strong sense of accountability
  • Passionate about hospitality and team development
  • Comfortable leading, coaching, and elevating a team in real time

Bonus: Wine and beverage knowledge

REPORTING STRUCTURE
  • Reports to: Director of Operations
  • Oversees: Floor Managers and FOH team
SUCCESS IN THIS ROLE
  • A well-run, high-energy dining room
  • A team that is engaged, trained, and aligned
  • Consistent guest experience and strong reviews
  • Clear improvement in standards and execution
FINAL NOTE

This role is ideal for someone who enjoys being actively involved in operations , leading from the front, and building a strong team culture.

Vacancy posted 21 days ago
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